Industry Perspectives - Resources from Solution Providers
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Pearls of Wisdom

Who better to share best practices and the latest Urgent Care industry insights than the vendor experts who serve our industry? 

Vendors provide well-rounded and battle-tested solutions for your unique problems! Save time, money and stress - all while increasing profitability and learning directly from the source! The following recorded webinars have been sponsored by solutions providers as an opportunity for them to share their insights and industry knowledge. They have been provided free of charge, so read on to learn more about the topics, and view the recorded webinars that are of interest to you and your organization.

 


Please Everybody and Make Money: Top Generational Insights for Urgent Care

Presented by Solv

Mastering the differences and similarities between Millennials, Gen X and Boomers will help you prioritize clinic initiatives, meet more patient needs, and increase profit.

  • At the conclusion of this webinar, participants should be able to identify key similarities and differences among patients by age and gender.
  • Once identifying the key commonalities across all patients, attendees will be able to create an actionable consumer-driven plan to engage all patients regardless of age.
  • As the largest generation with the most profit-potential, at the conclusion of this webinar, participants will be able to attract more Millennial patients, create deeper relationships with them, and re-engage them.

Click here to download the free recorded webinar.



Take Control of Your Online Reputation: A Step-by-Step Guide to Handling Negative Reviews

Presented by Podium

If you are letting online reviews come in organically, you are vulnerable to the rare patient that had a bad experience when most of them leave your clinic happy. What can you do to prevent that from happening? You need to be proactively seeking feedback from all of your patients.

The secret to collecting new reviews for your urgent care is simple: make it as easy as possible for your patients to leave a review. Key takeaways from this webinar include:

  • Why online reviews are important to your urgent care
  • Steps for responding to a negative review.
  • How you can jumpstart your review program.
  • Best practices for collecting and managing online reviews.

Click here to download the free recorded webinar.


 

How Urgent Care Can Operate Like the World's Most Successful Consumer and Retail Companies

Presented by PatientBond

Psychographic Segmentation allows an urgent care clinic to target and engage current and prospective patients according to these characteristics, and this is an approach used by Procter & Gamble, Walmart, CVS and Walgreens to successfully influence and change consumer behaviors.

This presentation will provide an overview of one of the only proven and actionable psychographic segmentation models in healthcare with case studies covering its application in urgent care, amplifying patient acquisition, loyalty and payment collections.

  • Learn about psychographic segmentation and how it is operationalized in a platform for digital patient engagement
  • Understand the application of psychographic segmentation in healthcare and urgent care, specifically
  • Understand how consumer industry methodologies can help urgent care succeed as a successful, patient-centric retail operation

Click here to download the free recorded webinar.


   
   
 

Are you a vendor interested in sponsoring future Industry Perspectives webinars? Learn more about this opportunity here.

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