Live Webinar: Stop Fixing Problems and Start Building Culture
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1:00 PM to 2:00 PM CST Member $50; Non-Member $100

When: Thursday, January 18, 2018
1:00 PM CST
Where: GoToWebinar-Live
United States
Presenter: Dan McCall, MBA
Contact: Nicole Iwinski

Online registration is closed.
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About this Webinar:

It’s never too late to make a fresh start…and it’s not too early to jumpstart a fantastic 2018! UCAOA’s January Webinar, “Stop Fixing Problems and Start Building Culture”, will help you look at your center and plan on how you can infuse culture. Join Dan McCall, a healthcare consultant with over 25 years’ experience helping large and small privately-owned Urgent Cares, as well as other corporate/healthcare companies. He’ll help guide you to dig deep to make the connection between your center’s service and its culture – and how this can be an excellent competitive advantage. You’ll be sure to come away with some simple strategies that you can implement right away!

In this webinar you will learn about the following objectives:

  • Describe the impact of Team Leadership
  • Recognize the need for Culture Infusion in your Organization
  • Discuss the connection between Service and Culture
  • Discover the need for Excellence in today’s marketplace
  •  Discuss some application techniques for service excellence

* Once you register for the Webinar you will need to complete the registration in GoToWebinar.  Directions are provided in the THANK YOU page.

Credit Information:  

Urgent Care Management Certificate Credit:

You may earn up to 1 Credit towards UCMC - Human Resources for participating in the webinar and scoring 3 out 5 on the post webinar quiz. 

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