You and your team talk to urgent care customers every day...

As a trusted partner, you are asked about other challenges they face. But if it's outside your scope of service, how can you help?

Send them to UCA! We can provide resources about staffing, billing and coding, competition, regulatory issues and much, much more. Fill out the form and let us be your "wingman"!

Check out UCA's CEO INSIGHTS: A Common Purpose - UCA as Your Wingman



Branded Resources

The following resources will help your urgent care clients and prospects get ahead in the competitive urgent care market.  

Grants calculated on the UCA member pricing, but still available to your non-member clients/prospects. $500 upcharge to create custom item in store and to add your custom page to end of each resource secured.


  • Items in the store will be labeled “This vital urgent care resource is brought to you by a grant from YOUR COMPANY NAME.”
  • Your one page PDF (can be a commercial message) will be added to each version of the resource that you have underwritten.

To place your personalized bulk order contact Director of Corporate Relations Jackie Stasch at 331-215-6063 or

Place Your Bulk Order Now! 

Available Resources

UCA Policy and Procedure Manual (2017 edition)

If you purchase the Policy and Procedure Manual for your urgent care clients, you will give them the gift of confidence…confidence that they have current policies, forms and procedures that help them respond confidently, appropriately and consistently to business and patient circumstances. 

A policy and procedure manual is required for UCA Accreditation and Certification, as well as other licensing and regulatory bodies. Having a policy and procedure manual helps better prepare your clients' urgent care center for the changing legal and regulatory climate. All documents are provided in Word format for easy customization with over 100 new policies, over 650 policies and forms. The templates included can be used to create manuals for a new location, or benchmark existing policies & procedures against the items in this manual


Table of Contents 


10 Copies - $6,500
25 Copies -  $15,500
50+ Copies - contact UCA for custom pricing


Provider Credentialing & Privileging


Provider credentialing and privileging is an often misunderstood necessity for urgent care centers. When you buy these resources for your clients, you will position yourself as a thought leader on the subject. It is an economical way to make a positive, helpful impact for centers that need it most, while opening the door for continued communication with your prospective clients. 


10 Copies - $2,450
25 Copies - $5,375
50 Copies - $10,250




HIPAA Manual


New changes to the HIPAA law require changes to each urgent care center's privacy and quality procedures. Help your clients be better prepared for the 'what if' in their practice with this HIPAA Manual chock-full of sample policies and procedures, checklists, a sample business associate agreement, and other key information. This is one useful life-saver that any urgent care business professional would appreciate.



10 Copies - $3,450
25 Copies - $7,875  
50 Copies - $15,250



Essential Book of Logs


Don't let the title fool you, the Essential Book of Logs is a must-have for any urgent care center. Each day, urgent care center administrators keep track of crucial practice information and the Essential Book of Logs provides all the templates one needs to jump in, be organized, maintain center best practices.



10 Copies - $3,450
25 Copies - $7,875  
50 Copies - $15,250


Place Your Bulk Order Now!




May 12, 2021: 12pm central - How 2020 Trends are Shaping 2021 Revenue Strategies

May 13, 2021 - CALUCA Town Hall Update

June 10, 2021 - CALUCA Town Hall Update

October 9-13, 2021
Save the Date: UCA2021 in New Orleans