Practice Managers

Are you a Practice Manager currently working in an urgent care or on-demand setting, or interested in learning more about the industry?

The Urgent Care Association is your gateway to better education, support, resources, advocacy, networking, and so much more!

We exist to advance and distinguish the role of urgent care and on-demand medicine as a healthcare destination and support the ongoing success of our membership through education, advocacy, community awareness, benchmarking and promoting standards of excellence.

Here is how we can help you - practice managers - advance and support your role in this growing on-demand field. UCA members receive access to the following resources at a reduced rate, and many are included with membership for no additional charge:


  • UCA Convention & Expo, the largest annual convening of urgent care and on-demand professionals
  • Live WebinarsChoose from dozens of live webinars each year - many with CME or CUCMP credits and all discounted (or FREE) for Members
  • Online Education - Learn at your own pace with resources such as UCA Convention & Expo recordings, Certified Urgent Care Management Professional (CUCMP) sessions, and other topics to help you manage a clinic successfully including Operations, Quality & Accreditation, Starting a center, and much, much more!
  • Blogs - all the Practice Management blogs in one place!  Learn how your UCA membership makes you a better PM, gets you more patients, great deals and more!
  • Subscription to online issues of the Journal of Urgent Care Medicine
  • Obtain the latest in urgent care news through our industry news page, e-newsletter UCAccess and UCA Blogs


Members, Join the NEW Practice Management Section!

  • Urgent Care Sections -  The Practice Management forum allows UCA members with common interests to come together to share information and knowledge in their areas or fields of practice, and they provide opportunities for professional and social networking, career development, and mentoring. Pediatric, Telemedicine and Occupational Medicine sections are also available for specific specialties.
  • Online member directory - View the member directory to network, share ideas, and advance personally and professionally with other UCA members
  • Find an Urgent Care Center - This directory includes UCA member centers and differentiates those thate are UCA accredited or certified


  • Management Training - Advance your career with UCA's Certified Urgent Care Management Professional (CUCMP) designation or the Urgent Care Management Certificate (UCMC). These educational programs cover topics such as Human Resources, Finance, Marketing, Operations, Compliance, and more. Practice Managers wear many hats in the clinic, and these programs can help to give you the operational edge needed to advance your career and grow your practice 
  • Career Center - UCA's Career Center provides a robust network of applicants and employer postings. Find your next career home!


  • Accreditation - Advance your organization to the highest level of distinction in patient care and help your centers say in-network with select payers
  • Certification - Demonstrate your commitment to meet the scope of minimal expectations to define a qualified urgent care facility
  • Reports and Manuals - Grab your copy of the Policy & Procedures Manual, Essential Book of Logs, HIPAA Manual, Corporate Compliance Manual, Staffing Resource Manual, Provider Credentialling & Privileging and many more recources to develop and refine the processes and procedures your practice needs to be successful
  • BenchmarkingOne of the most frequently cited resources for the urgent care and on-demand industry, the Benchmarking Report contains over 200 metrics on urgent care growth, demographics, financial performance, quality measures, staffing, compensation, benefits, and so much more! Where does your practice stand in comparison to competitors?
  • Toolkits - Resources and templates all in one place for Antibiotic Stewardship, Clinic Startup, Payer Relations and more! 
  • Urgent Care Services Corporation (UCSC) - Find a consultant to help you improve existing operations, expand your services, prepare for accreditation or give insights and opinions on starting an urgent care
  • Gateway2Better Network - An exclusive opportunity for UCA organizational members to become part of a one-of-a-kind, on-demand, nationwide network of Urgent Care
  • Antibiotic Stewardship Commitment - Be a part of the important movement to improve antibiotic prescribing practices


  • UCA Link -  UCA Link is a benefit program offering products and services at a discounted rate that is exclusive to members of UCA
  • Vendor Directory - Search top companies who serve the urgent care and on-demand industry - learn about their products and services, and contact them directly. 






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