Urgent Care Association Accreditation

IMPORTANT UPDATE REGARDING ACCREDITATION SURVEYS

The UCA Accreditation Team would like to recognize all of our accredited organizations who are working towards not only maintaining the highest level of quality care and patient safety, but are doing so at the front lines of the COVID-19 pandemic. We thank you for your dedication to the health and safety of the public and are here to help in any way that we can.

With the understanding of how important urgent care organizations are in fighting the pandemic, UCA has decided to cancel surveys in the months of March and April and will continue to monitor the situation for future cancellations in the months of May-July depending on healthcare dynamics.

If your organization’s accreditation status expires within the months of March-May, UCA will provide an extension to ensure there is no lapse in accreditation status. If your state has approved the CMS 1135 Waiver allowing for out-of-state practitioners to provide services in a state they are unlicensed in, UCA credentialing standards will also remain flexible and will align with the State and Federal guidelines.

Please contact Taylor Dunn, Director of Standards & Quality for any questions at tdunn@ucaoa.org and we thank you for your dedication to the health of our nation!

UCA Accreditation demonstrates a commitment to provide the scope of care consistent with an urgent care center that meets the criteria of the UCA certified center, including x-ray and laboratory services, as well as a quality and safety commitment to your patients and your employees. It represents the only endeavor in the industry that will provide the applicant dual Accreditation and Certification.

Through this process you are making a commitment of:

Both financial and human resources
A willingness to conduct a comprehensive organizational assessment that examines your center’s capacity in Governance, Human Resources, Patient Care Processes, Physical Environment, Quality Improvement, Health Record Management and Patient Privacy/Rights/Responsibilities.
Ensuring access and a scope of services to your community representative of a UCA certified urgent care center.

Learn more through this video.

FIRST STEP TO SUCCESS...
ATTEND ONE OF OUR WORKSHOPS

SAVE THE DATE

October 14 & 15, 2020
UCA Headquarters, Chicago suburbs
Details coming soon...

"This conference really gave me the tools I needed to understand the details and importance of the accreditation standards. But more importantly, as a new urgent care, it helped me to identify weaknesses, better organize our operations, and give our patients the best possible care." ~ Tamara Moise, DO, Co-Founder & Lead Physician, Big Apple Medical Walk-In Urgent Care, PLLC (August 2018 attendee)

FIVE STEPS TO GET ACCREDITED

APPLY FOR ACCREDITATION

AUC Program Benefits

Raise the bar and ensure that your organization is providing the highest-level of safety measures and quality of care to your patients.

Accreditation: As healthcare professionals, we strive to provide an exceptional patient experience. Earning UCA Accreditation affirms your commitment to quality, safety and exceptional clinical outcomes.

Earn the competitive edge among your peers in your marketplace.

Many of our accredited organizations have leveraged this highest level of distinction as a way to distinguish themselves from others. Consumers are looking for a trustworthy “seal of approval” among their choices for care.

Enhance the roll-out of new centers by standardizing policies, procedures, and expectations across the organization.

UCA Accredited center operators have expressed that one of the benefits was the development and implementation of consistent processes across all sites and, as a result, their organizations gained unanticipated efficiencies.

As payer networks narrow, position your organization as one recognized for highest quality and safety requirements.

In some regions of the country, payers are requiring accreditation before contracting or as a requirement to remain in network.

Become eligible for potential risk management credit of up to 15% on professional liability insurance.

Check with your carrier to see if they will consider a risk management credit on your professional liability insurance for your accredited organization.

Achieve best practices for urgent care throughout your organization to help improve staff morale and retention.

Although it is a less tangible benefit than others, several of our accredited organizations have found that engaging their staff in the values of Quality and Safety ultimately results in happier employees and improved customer satisfaction. Policies and procedures provide clarity and achieving accreditation results in teamwork and sense of pride and accomplishment.

Compete for patients and medical community referrals from those who value an urgent care organization’s commitment to best clinical and administrative practices.

Consumer behavior is changing and consumers are more likely to shop for cost-effective, high-quality providers. Posting the UCA accreditation seal on your website makes a statement about your organization. And, you can proudly market your UCA accreditation to prospective referral sources (e.g., pharmacists, school nurses, risk managers) that recognize the value of the steps that have been taken to distinguish the center.

Benefit from peer to peer discussions during the survey process.

UCA surveyors are there to assist you. They each have advanced industry experience and can share best practices and insight during the survey process.

Leverage these UCA resources to achieve Accreditation:

Read the Y our Guide to Success: The Accreditation & Re-Accreditation Process for a deep understanding of the program.
View the Accreditation FAQ to get all your questions answered.
Attend UCA conventions to network with others in the accreditation process, stop by UCA Central to speak one-on-one with an accreditation expert, and attend educational sessions that speak to accreditation best practices. See upcoming events
Take advantage of the Urgent Care Management Certificate (UCMC) training program, the Certified Urgent Care Management Program (CUCMP), and the Online Education Library to help you prepare for an on-site survey.
Invest in the UCA Accreditation Standards and Preparation Manual to establish best practices in your organization.
Purchase the Policy and Procedure Manual to augment and standardize your organization's policies.
Apply now! NEW, easy, online application!
Find Accredited Centers

For more details about the program and to get your center started toward this unique distinction, click here or contact the UCA staff at 331-472-3750.

Calendar

Jan. 23-Nov. 19, 2020

2020 Practice Management and CUCMP Live Webinar Bundle
Feb. 6-Dec. 3, 2020

2020 Accreditation Live Webinar Series Bundle
Feb. 20-Sept. 22, 2020

2020 Clinical Live Webinar Bundle
April 16, 2020

LIVE WEBINAR: Non-Payer Business Contracting: Get to Know What You Don’t Know
April 23, 2020

LIVE WEBINAR: Radiology Compliance in Ambulatory Care