UCA

URGENT CARE ASSOCIATION
Accreditation
Standards


IMPORTANT UPDATE REGARDING ACCREDITATION SURVEYS

The UCA Accreditation Team would like to recognize all of our accredited organizations who are working towards not only maintaining the highest level of quality care and patient safety, but are doing so at the front lines of the COVID-19 pandemic. We thank you for your dedication to the health and safety of the public and are here to help in any way that we can.

With the understanding of how important urgent care organizations are in fighting the pandemic, UCA has decided to cancel surveys in the months of March and April and will continue to monitor the situation for future cancellations in the months of May-July depending on healthcare dynamics.

If your organization’s accreditation status expires within the months of March-May, UCA will provide an extension to ensure there is no lapse in accreditation status. If your state has approved the CMS 1135 Waiver allowing for out-of-state practitioners to provide services in a state they are unlicensed in, UCA credentialing standards will also remain flexible and will align with the State and Federal guidelines.

UCA Accreditation demonstrates a commitment to provide the scope of care consistent with an urgent care center that meets the criteria of the UCA certified center, including x-ray and laboratory services, as well as a quality and safety commitment to your patients and your employees. It represents the only endeavor in the industry that will provide the applicant dual Accreditation and Certification.  

Through this process you are making a commitment of:

  • Both financial and human resources
  • A willingness to conduct a comprehensive organizational assessment that examines your center’s capacity in Governance, Human Resources, Patient Care Processes, Physical Environment, Quality Improvement, Health Record Management and Patient Privacy/Rights/Responsibilities.
  • Ensuring access and a scope of services to your community representative of a UCA certified urgent care center.  

Learn more through this video.

 

 

 

 

FIRST STEP TO SUCCESS...
ATTEND ONE OF OUR WORKSHOPS

 

SAVE THE DATE

October 14 & 15, 2020
UCA Headquarters, Chicago suburbs
Details coming soon...

 

"This conference really gave me the tools I needed to understand the details and importance of the accreditation standards. But more importantly, as a new urgent care, it helped me to identify weaknesses, better organize our operations, and give our patients the best possible care." ~ Tamara Moise, DO, Co-Founder & Lead Physician, Big Apple Medical Walk-In Urgent Care, PLLC (August 2018 attendee)

 

 

 

 

 

 

 

 

 

 

AUC Program Benefits

Many of our accredited organizations have leveraged this highest level of distinction as a way to distinguish themselves from others. Consumers are looking for a trustworthy “seal of approval” among their choices for care.
UCA Accredited center operators have expressed that one of the benefits was the development and implementation of consistent processes across all sites and, as a result, their organizations gained unanticipated efficiencies.
In some regions of the country, payers are requiring accreditation before contracting or as a requirement to remain in network.
Check with your carrier to see if they will consider a risk management credit on your professional liability insurance for your accredited organization.
Although it is a less tangible benefit than others, several of our accredited organizations have found that engaging their staff in the values of Quality and Safety ultimately results in happier employees and improved customer satisfaction. Policies and procedures provide clarity and achieving accreditation results in teamwork and sense of pride and accomplishment.
Consumer behavior is changing and consumers are more likely to shop for cost-effective, high-quality providers. Posting the UCA accreditation seal on your website makes a statement about your organization. And, you can proudly market your UCA accreditation to prospective referral sources (e.g., pharmacists, school nurses, risk managers) that recognize the value of the steps that have been taken to distinguish the center.
UCA surveyors are there to assist you. They each have advanced industry experience and can share best practices and insight during the survey process.

Leverage these UCA resources to achieve Accreditation:

 

For more details about the program and to get your center started toward this unique distinction, click here or contact the UCA staff at 331-472-3750. 

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