Quality Improvement

  • 2022 Accreditation Standards Manual - Guides you through setting up best practices for your organization in terms of scope, patient safety and quality of care.
  • Essential Book of Logs - Sample logs detailing how to track and record the multitude of details that need to be recorded in a busy practice.
  • Peer Review Process Manual - A peer review program  facilitates an organization’s obligations, legal and regulatory, to provide care consistent with clinical best practices to patients, while at the same time mitigating risk from legal actions.
  • Policy & Procedure Manual- Whether you own or work in a new or established urgent care center, the templates of over 750 sample policies and forms allow you to create custom policies or update existing ones for your urgent care center.
  • Provider Credentialing & Privileging - Provider credentialing & privileging is a complex, ongoing process that is essential to ensure the competence and accountability of the providers working in an organization.
  • Sample Clinical Protocols - These  protocols are valuable tools for training, peer review, health record audits and as a day to day patient care resource as well as a perfect complement to the UCA Policy & Procedure Manual
  • UCA HIPAA Manual - This UCA HIPAA Manual contains sample policies and procedures, checklists, a sample Business Associate Agreement, and other key information to help you design and implement your own HIPAA compliance program.
  • Find an Urgent Care Center - Interactive directory of UCA member centers, UCA Accredited or Certified centers, or centers with UCA ABS Commendation.