UCA

URGENT CARE ASSOCIATION
Benchmarking Report
Industry Reports


 

UCA 2021 Spring Benchmarking Report - New Format

thumbnail-spring-300x388


UCA has been producing a benchmarking survey and report since 2008.   Each year, the data needs of our industry continue to become more complex, leading to longer surveys and an increased time commitment for our participants.

Historically the benchmarking report was released during the first quarter of each year and would represent data for the year prior to collection.  In 2021, UCA has partnered with experts in the industry to provide insights that will prepare you and your team for success.

Instead of one all encompassing report released once a year the new benchmarking report will be published each quarter.  Publishing quarterly editions will give UCA the ability to provide insights for the upcoming quarter making your organization more prepared for what is to come.

This report has been designed to not only provide metrics with which you can benchmark your center's performance but to also highlight potential opportunities for growth within your operations.

  

LEH letter thumbnail  

UCA CEO Lou Ellen Horwitz provides a little history of the benchmarking report as well as the vision for the new report format in this letter to the reader.  

Click the thumbnail image to view.

 

 


 

 


 

Spring/Q2 report categories:

  1. Industry Profile 
    1. Size of the Industry
    2. Center distribution from Rural to Metropolitan
    3. State-Level Trends
  2. The Urgent Care Industry (Hot Topics)
    1. DOT Testing
    2. Site Selection
  3. Quality Improvement
    1. Technology
  4. Operations
    1. Visit Volume
    2. Marketing
  5. Patient Care Processes
    1. Telemedicine Trends
  6. Health Records
    1. Diagnosis Code Trends
  7. Human Resources
    1. Compensation - Reconsidering wRVUs
    2. Staff Training

 

Ideas for a future report topic?  Let us know!

Loading



Thank You | Spring 2021 Contributors


 

Calendar

website5.13.2021637562795919540882

May 12, 2021: 12pm central - How 2020 Trends are Shaping 2021 Revenue Strategies


May 13, 2021 - CALUCA Town Hall Update


June 10, 2021 - CALUCA Town Hall Update


October 9-13, 2021
Save the Date: UCA2021 in New Orleans