UCA 2021 Summer Benchmarking Report 

How do the 2021 reports differ than UCA's traditional benchmarking report?

Historically the benchmarking report was released during the first quarter of each year and would represent data for the year prior to collection.  In 2021, UCA has partnered with experts in the industry to provide insights that will prepare you and your team for success.

Instead of one all encompassing report released once a year the new benchmarking report will be published each quarter.  Publishing quarterly editions will give UCA the ability to provide insights for the upcoming quarter making your organization more prepared for what is to come.

This report has been designed to not only provide metrics with which you can benchmark your center's performance but to also highlight potential opportunities for growth within your operations. 

Summer/Q3 report categories:

 1)     Industry Profile

 a)     By the Numbers - Distribution Large vs. Small Organizations

b)     Fast Facts

 2)     The Urgent Care Industry (Hot Topics)

a)     Influenza - Pandemic History and What to Expect in 2021

b)     A Look at Flu Vaccine Activities by Season

c)     Helpful Resources to Connect with Patients

3)     Operations

a)     Preparing to Sell & Valuation Checklist

b)     Visit Volume

c)     The effect of COVID-19 on Reimbursement

4)     Patient Care Processes

a)     Medication Error Prevention

5)     Health Records

a)     Diagnosis Code Trends

6)     Human Resources

a)     Staff Education to Improve HTN Outcomes

7)     Patient Rights

a)     Child Abuse Presenting in Urgent Care

b)     Child Abuse Management in Urgent Care

8)     Quality Improvement

a)     E/M Coding and Antibiotic Stewardship

9)     Physical Environment

a)     Average Equipment/Center

Thank You | Summer 2021 Contributors