UCA has been producing a benchmarking survey and report since 2008. Each year, the data needs of our industry continue to become more complex, leading to longer surveys and an increased time commitment for our participants.
Historically the benchmarking report was released during the first quarter of each year and would represent data for the year prior to collection. In 2021, UCA has partnered with experts in the industry to provide insights that will prepare you and your team for success.
Instead of one all encompassing report released once a year the new benchmarking report will be published each quarter. Publishing quarterly editions will give UCA the ability to provide insights for the upcoming quarter making your organization more prepared for what is to come.
This report has been designed to not only provide metrics with which you can benchmark your center's performance but to also highlight potential opportunities for growth within your operations.
UCA CEO Lou Ellen Horwitz provides a little history of the benchmarking report as well as the vision for the new report format in this letter to the reader.
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Urgent Care Association
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