Are you Interested in Speaking for UCA?
OUR VISION
We believe constant readiness and continuous improvement are essential to the success of urgent care. Our vision is to facilitate the transition of industry management from “firefighting” to continuous professional development. Starting now, we’re improving our ability to provide the tools needed to be continually ready for what’s to come.
QUALIFICATIONS
We are looking for dynamic speakers who have a passion for urgent care and a passion for sharing that knowledge with others. The ability to engage an audience, whether virtual or in person is important. It’s also critical to be able to share complex information in a way that others can learn from and apply.
We also want everyone to have fun! We’re looking for speakers that have an inviting style, can think on their feet and have a great personality. If this sounds like you, we invite you to share a short video with us.
APPLYING
Below are a list of speaking topics.
2021 E/M Coding Changes
We are looking for coding experts with success (in urgent care centers) managing the impacts of the changes to MDM, willing to share case studies and data.
Calculating Downstream Revenue
We are looking for urgent care operators – with or without a health system partner - who have successfully created and implemented mechanisms to accurately estimate the value of referrals to specialists.
COVID testing brought many new patients into urgent care centers. We are looking for experts on converting a first-time customer into a loyalist – from other industries or urgent care operators with significant success in this area.
We are looking for speakers who have successfully created and implemented programs specifically for growing a senior leadership team, ideally in urgent care.
We are looking for speakers who have successfully created, implemented and can demonstrate results of a growth path to cultivate and develop top clinic staff or providers into larger leadership roles.
We are looking for speakers from both “sides” of these partnerships to speak (from personal experience) to their colleagues on how to do this well and what not to do.
The “front door” to the healthcare system continues to evolve and we are looking for speakers who have created and successfully implemented innovative entry points.
We are looking for speakers who consistently experienced sustained volumes at or near 100 patients per day to share their learnings with their colleagues.
We are looking for speakers who have expertise in or have successfully implemented programs in innovative marketing channels to reach a larger, younger, and/or more diverse patient population than before.
We are open to speakers providing advanced topics in elevating operational performance that are not included in this topic list. No fundamentals, please.
We are looking for speakers who have successfully balanced competing variables in urgent care such as higher acuity/higher reimbursement visits with low door-to-door times – and other similar metrics.
We are looking for speakers with demonstrated success in improving their team’s service recovery techniques and results, or other innovative patient experience improvements.
We are looking for speakers either in or close to private equity markets to discuss what recent trends in investments/divestments tell us about the future of urgent care and private equity (or other investors).
We are looking for speakers to share their experience – successful or not - with combining urgent care with other care delivery platforms, technologies or services.
NPS has become the standard of patient experience measurement but we are looking for speakers who have taken this beyond “the number” with successful NPS-related programs to improve the care and service experience.
We are looking for speakers from high-performing centers (measured by visit volume, patient satisfaction, staff satisfaction, etc.) who are willing to share where they are investing for the future, given the many choices available to urgent care owners.
Antibiotic Use Updates
Radiology/Ultrasound
Original research or organized summaries of recent or new evidence or guidelines relating to topics important for Urgent Care clinicians – diagnostics, treatment, healthcare deliver, and important disease entities.
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