For many centers, the regulatory oversight of ancillary services is limited to the application for certification or licensure. Few centers face inspection requirements post install of x-ray equipment unless performing moderate point-of-care testing. This course provides an overview of the Clinical Laboratory Improvement Amendments (CLIA), state laboratory regulations, and state radiology regulations. In addition, key elements of ancillary policies and procedures are discussed with focused reviews of 1) providing blood glucose screening and 2) x-ray safety.
Tracy Patterson began in urgent care in 1997 when she joined NextCare and served in multiple capacities as the organization grew. She managed nearly every department at some point in her tenure, including the Business Office, Compliance, IT, Clinical Services (Lab, Radiology, Dispensing), Development and Operations. In 2012, Ms. Patterson formed Continuum Health Solutions with Laurel Stoimenoff, where they continue to lead these development projects with hospital, equity, physician and medical practice clients in a consulting capacity. With over 20 years of urgent care experience in multi-state settings, she is acutely aware of opportunities and potential risks which can be avoided as a result of that acumen. Since creating Continuum Health Solutions, Ms. Patterson has served as the project manager for both large metropolitan and smaller community health systems in their development of their urgent care service line including the selection, design and project management of urgent care sites and the interim operational management. Ms. Patterson is involved with UCA as a volunteer and as a consultant. She currently serves as UCA’s Educational Content Advisor for Practice Management and as an accreditation surveyor. Additionally she serves on the Accreditation Standards & Processing Committee and chairs the Payer Relations Committee. She holds a Masters of Business Administration, a Masters of Health Services, a Bachelors in Accounting and is a certified in Healthcare Compliance.
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*CUCMP Credit Information:
Live participation in this webinar will earn you 1 *Certified Urgent Care Management Professional (CUCMP) credit in the Quality & Safety Domain. Live participation will be verified. Once verified you will have access to the CUCMP quiz to complete the credit. You will have 3 attempts at the CUCMP quiz to get 4 out of 5 questions correct.
Urgent Care Association
28600 Bella Vista Pkwy, Suite 2010
Warrenville, IL 60555
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