Within this page, you will find Industry Perspective blogs written by the UCA Corporate Support Partners (CSP); Insights from UCA Chief Executive Officer Lou Ellen Horwitz; Practice Management blogs to help you better manage center operations; and bonus UCA education in Educational Insights.
In collaboration with the Urgent Care Association (UCA), UptimeHealth will provide UCA accredited or certified members with free compliance software in a joint effort to advance the urgent care industry and improve the quality of patient care. By taking advantage of UptimeHealth’s software, urgent care centers will be able create operational efficiencies to help them achieve and maintain standards set by the UCA.
When you see the UCA Accreditation logo it means patients can rely on the care and services being delivered, as these centers have received dual Certification and Accreditation through the Urgent Care Association, an industry authority for ensuring the safe delivery of high-quality, patient-centered care. UCA Certification covers the scope of services, so centers earning this designation have met nationally standardized criteria that can include accepting walk-ins, being open 7 days a week, having onsite X-ray and labs, among other requirements. UCA Accreditation includes the scope of service requirements covered by Certification, as well as additional standards of patient safety and quality.
“When UptimeHealth approached us about supporting those organizations who’ve achieved UCA Accreditation or Certification with this free benefit, we were intrigued. The key to accreditation is maintaining those standards established by their peers within the industry. Facilitating ongoing compliance can only improve the quality of services provided,” stated Lou Ellen Horwitz, Chief Executive Officer of UCA.
As part of the UCA Accreditation process, an onsite survey is conducted where safety and quality measures are reviewed such as patient care process, physical environment, quality improvement, health record management, human resources, patient privacy, and more. UptimeHealth’s software supports urgent cares throughout the survey preparation process and beyond. Their tool allows users to:
As health care providers prepare for more COVID-19 cases, staff managers can automatically generate new daily tasks and protocols and deploy them system wide.
“When COVID-19 broke out we wanted to help urgent care centers with respect to implementing new processes, protocols, and quality control practices. That’s why we became first UCA vendor member to offer our compliance software for free during COVID-19 to support their operations. Immediately, our software was well received by users. After a month, we started to work with the UCA to offer the software free forever to all UCA certified and accredited urgent care centers.” – Bill Dunne, CoFounder and Chief Revenue Officer of UptimeHealth.
UCA Certified and Accredited urgent care center members can activate their free compliance software at http://uptimehealth.com/uca-pricing/.
About the Urgent Care Association
The Urgent Care Association (UCA) is a membership association of leaders, providers and suppliers in the field of on-demand, consumer-focused health care. UCA advances the industry and supports member success through advocacy, research, education, collaboration and high standards of care. The association remains an active online presence and member community for daily exchange of best practices. For more information, visit www.ucaoa.org.
UptimeHealth, headquartered in Boston, MA, is a fast-growing software startup that empowers providers to make patient’s lives better. Our mission is to be the trusted source of compliance and technology equipment management for healthcare facilities everywhere. We focus on providing operators with simple-to-use software to complete compliance tasks, improve access to actionable data to increase operational efficiencies, and tap into the largest network of qualified technicians. For more information, visit www.uptimehealth.com.
Urgent Care Association
28600 Bella Vista Pkwy, Suite 2010
Warrenville, IL 60555
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