Within this page, you will find Industry Perspective blogs written by the UCA Corporate Support Partners (CSP); Insights from UCA Chief Executive Officer Lou Ellen Horwitz; Practice Management blogs to help you better manage center operations; and bonus UCA education in Educational Insights.


CEO Insights: UCAdvocacy!

Posted: Sep 1, 2019
Categories: CEO Insights
Comments: 0
Author: UCA Admin

Posted by Laurel Stoimenoff, CEO, UCA

The Urgent Care Association’s Health & Public Policy (H&PP) Committee remains one of our most active volunteer groups. Chaired by Bob Graw, Jr., MD, FCUCM, and supported by Camille Bonta, UCA’s lobbyist, the committee’s tireless work deserves recognition. A sampling of their recent activities includes:

  • The Emergency Triage Treat and Transport (ET3) model: Announced by the Centers for Medicare & Medicaid Services (CMS) in February, this 5-year pilot will compensate select Emergency Medical Service providers to treat nonemergent patients with either the support of telehealth technology or transport to appropriate settings, including urgent care centers. UCA remains engaged in ongoing conversations with CMS and representatives of the emergency transport industry to prepare our members for a 2020 launch.
  • Urgent Care in rural communities: Rural healthcare access is a hot item legislatively at both the state and federal level. Urgent care centers (UCCs) are a viable solution for many of these communities, yet they may struggle financially due to lower volume and staffing challenges. A task force has been convened to frame our message and strategy. We are committed to pursuing the right incentives so urgent care operators can confidently enter rural markets. 
  • UCCs serving our nation’s veterans: Urgent care is now an option for eligible veterans enrolled through Veteran Affairs. UCA successfully advocated to ensure urgent care centers were included under the VA Mission Act and supported TriWest Health’s efforts to build a nationwide network of contracted UCCs.
  • UCA Political Action Committee advances a state-level strategy: In 2018, the UCA Board approved the formation of an independent political action committee (UCAPAC). State-level PACs were formed to correlate with escalating activity in key battleground areas. John Kulin, DO, FACEP, FCUCM awarded our first state-level donation in July. A major election year is imminent and UCAPAC will seek opportunities to fund select candidates supportive of the urgent care sector.  
  • Fair reimbursement for UCC access and services: A position statement has been posted and distributed on fair payment for urgent care services. Despite the fact that UCCs provide a substantial amount of primary care, patient copays  often not only exceed those of primary care providers, but also for specialists—clearly, a disincentive to utilize urgent care. We are advocating for greater parity in patient financial responsibility for urgent care and primary care services. Additionally, we encourage payers to eliminate arbitrary restrictions on scope of practice, including wellness care and services, and make the case that global payment rates stifle innovation and growth. UCC owners and operators should establish their scope of care based on clinician skill sets and the needs of the community, as opposed to retrofitting their scope into contractual boundaries. 

We continue our quest to move from a defensive to an offensive strategy and are pleased to be reporting some wins. I want to express my most sincere gratitude to those who support UCA via membership, event attendance, and PAC contributions. We cannot do our work without you. 


Theme picker






Latest News

Social Media