Translation Services in Urgent Care

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According to the Limited English Proficiency agency (LEP.gov) in 2010, LEP individuals accounted for 25.2 million or 9 percent of the US population over age 5.  The highest concentrations of LEP individuals were found in the six traditional immigrant-destination states: California, Texas, New York, Florida, Illinois, and New Jersey.

For additional information on LEP, access the article Language Interpretation Services in the Urgent Care Center (JUCM) or  purchase the recording Language Translation & Accessibility Compliance, which is $50 for members | $70 for non-members.  

 

Survey Results: Translation Services in Urgent Care


Question:

Does your center provide translation services?

  • A. Yes (9 out of 11)
  • B. No (2 out of 11)

Question:

In what ways do you accomodate those patients with limited english proficiency or deaf/hard of hearing?

  • A. Hire bilingual staff members (4 out of 11)
  • B. Video translation service (3 out of 11)
  • C. Phone translation service (6 out of 11)
  • D. Other (1 out of 11)

Question:

For patients that have English as a second language which language(s) is their primary?

  • A. Spanish (9 out of 9)
  • B. German (0 out of 9)
  • C. Italian (0 out of 9)
  • D. Polish (1 out of 9)
  • E. Chinese (2 out of 9)
  • F. Vietnamese (1 out of 9)
  • G. Korean (0 out of 9)
  • H. Tagalog (0 out of 9)
  • I. Russian (0 out of 9)
  • J. Arabic (0 out of 9)

Question:

State (Abbreviated)

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