About Urgent Care Association of America (UCAOA)

Represents: All professionals working in urgent care

Founded: 2004

Membership: More than 2,700 centers representing approximately 27,000 urgent care clinical and business professionals from the United States and abroad.

Mission: Urgent Care meets the vital need in modern society for health care that is not only expert and reliable, but also patient oriented, convenient and cost effective.

We exist to advance and distinguish the role of urgent care medicine as a healthcare destination and support the ongoing success of our membership through education, advocacy, community awareness, benchmarking and promoting standards of excellence.

Vision: To be the catalyst for the recognition of urgent care as an essential part of the health care system.

UCAOA Values

The UCAOA values drive everything we do. As an organization we believe in:

• A commitment to excellence in all of our endeavors.  We continually seek to improve and distinguish ourselves through innovation and the quality of our work.

• Respectful and participatory communication.We promote and encourage thoughtful and collegial discourse.

• Industry leadership.We create value for all of our stakeholders by promoting the advancement and recognition of urgent care medicine.

• Fairness and integrity.  We operate with the highest ethical standards to sustain a community of trust and transparency.

Main Activities

• Educational Programs: clinical and practice management via conferences, self-study, Fellowships, and monthly Journal of Urgent Care Medicine.

• Resources: policy & procedure manual, benchmarking report, topical articles, clinical guidelines, and members-only resources (templates, job descriptions, sample forms).

• Leadership: criteria for Certified Urgent Care and Accreditation, legislative initiatives, H1N1 pandemic planning.

• Structure: Headquarters in Naperville, IL (Chicago suburb). UCAOA does not own or manage any urgent care centers.

History

UCAOA was founded as a 501(c)6 on November 12, 2004, by Don Kilgore, Dr. John Koehler, Dan Konow, Dr. William Meadows, Dr. Lee Resnick, Marge Simat, and Dr. David Stern.