UC Access December 27, 2012
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As 2012 comes to a close, UCAOA would like to wish its members, partners and other industry professionals a safe and happy holiday season. As we reflect on the past year for the industry, we would like to provide the readers of Urgent Care Access a look at the most accessed articles from 2012. Our regular publication will resume next Thursday, Jan. 3.

Emerging Business Models: Freestanding Emergency Rooms
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Feb. 9:In his February article, Alan Ayers, UCAOA's Practice Management Content Advisor, thoroughly examines an emerging healthcare delivery model that is in direct competition with urgent care: freestanding emergency rooms.

The typical freestanding ER site is a high-traffic, high-visibility retail strip serving well-established, high-income, high-density residential areas. And the experience? Ayers asserts that it's more reminiscent of a "day spa" than a cold, sterile hospital ED. Click here to read the article and learn more about freestanding ERs — and for tips on how to counter this competitive threat!



Considerations for Urgent Care Holiday Hours
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Oct. 11:In the October article, Alan Ayers, UCAOA's Practice Management Content Advisor, provides urgent care operators the information they need to make informed decisions when planning their holiday hours, especially as they look to the coming holiday season and start their strategic planning for next year. Click here for the article!


















What Urgent Care Operators Need to Know About Office Parties
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MOct. 4: In a special October bonus article, Alan Ayers, UCAOA's Practice Management Content Advisor, provides urgent care operators the information they need to make informed decisions when planning their holiday activities, including five important steps to mitigate risks and ensure the party is a "success." Click here for the article!





Urgent care visits to soar due to Affordable Care Act
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July 12: Urgent care visits will likely see a considerable boost due to the Supreme Court ruling on the Patient Protection and Affordable Care Act. "Although urgent care isn't specifically mentioned anywhere in the legislation, the open access that all urgent care centers have should make them a natural entry point for the newly insured — especially in areas where many primary care practices aren't accepting new patients," says Lou Ellen Horwitz, executive director of the Urgent Care Association of America. More



What Urgent Care Operators Need to Know About Employee Break Rooms
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May 10: In his May article, Alan Ayers, UCAOA's Practice Management Content Advisor, makes a compelling case for why the break room could be considered the most important room in your entire center ... and offers practical suggestions on how to manage it. According to Ayers, having a well-appointed break room is not only a way of showing employees that the business truly cares about them; it can also help build camaraderie and morale and help your center comply with federal and state employment regulations. Click here to read more!





Management Implications of Tattoos, Piercings, and Other 'Body Art'
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March 8: In his March article, Alan Ayers, UCAOA's Practice Management Content Advisor, provides the urgent care operator with a legal and operational perspective to devise and implement a fitting "body art" human resources policy. Once considered taboo, the popularity of "body art" has soared in recent years. For urgent care centers that rely on a pool of young, entry-level hires for front-office and medical assisting positions, appearance standards related to body art will eventually be encountered.

Click here to read about legal implications, tips for drafting the policy and more!



3 Secrets to Becoming a Great Leader
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Aug. 30:This month's Perspectives article, authored by DeVry Anderson, MD, considers principles of leadership excellence described by authors such as John Maxwell, Jim Collins, and Major General John Schofield, and contrasts them with well-known world leaders both past and present. Click here to read the article, and to learn three fundamental tenants that any leader can apply in order to make the transition from a good leader to a great one.





Addressing Bee Stings
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Aug. 16: This month's feature from Dr. Sean McNeeley, a UCCOP Founding Board Member, examines four types of bee sting symptoms, from common to severe. In many states, August is mating season for bees and wasps; your center may see an uptick in sting complaints! Click here for this particularly timely article.





Clinical Consult: A Nasal Spray's Urgent Care Use
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Jan. 26: This month's feature from Dr. Phillip Disraeli, UCCOP's Director of Clinical Programs, examines a new formulation of ketorolac as a nasal spray and its possible use in the urgent care arena. Click here to learn more about its safety, tolerability, effectiveness, cost and role in urgent care.































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