UCAccess holiday schedule
The Urgent Care Association of America would like to wish its members and the urgent care community a happy and safe holiday season. During this festive time, UCAccess will be looking back on 2013 with a special issue for Dec. 26 that highlights the top 10 articles of this past year. In the New Year, the first issue of UCAccess will be distributed on Friday, Jan. 3, but all other issues will be distributed weekly, as usual, on Thursday.
Represent urgent care: Participate in UCAOA's biennial Benchmarking Survey
Become involved and represent urgent care through your participation in UCAOA's biennial Benchmarking Survey. Your feedback will help to provide insights into the emerging trends that are shaping the rapidly growing field of urgent care. This year's survey has no participation restrictions, so any urgent care center is welcome to sign up and take the survey. Additionally, UCAOA's Benchmarking Survey will utilize a new, intuitive platform for better usability. This advanced this technology will also streamline reporting for improved benchmarking, so your center can compare itself against national averages and other key criterion more effectively. Please sign up here to participate. The Benchmarking Report will cover data from 2013 and data collection will begin in January. Study results will be available Q2, 2014.
UCAOA awards gift card to member for survey completion
UCAOA conducted its members' needs assessment survey in November to obtain feedback regarding how UCAOA can better improve on its services, educational programs and clinic and practice management resources. As an incentive to participate, UCAOA held a drawing for a chance to win a $100 gift card. The winning member of this drawing is Julie Lett from Bumps N' Bruises Pediatric Urgent Care in Mansfield, Texas. Congratulations Julie and thank you to all the members that participated in this survey.
UCAOA's National Urgent Care Convention now offers more Pre-Convention Courses
UCAOA's upcoming National Urgent Care Convention has been expanded to include more opportunities for knowledge and career growth. This annual event will be held March 17-20 in Las Vegas, and will feature eight Pre-Convention Courses March 16 and 17. These Pre-Convention Courses will allow for maximized learning in one convenient location, so before registering for the main convention, be sure to check out these additional learning opportunities:
Register by Jan. 10 to save $100 on tuition by using promo code: 14Spring.
- Comprehensive Clinic Startup (two-day course)
- DOT FMCSA Medical Examiner Training Course (new)
- Hands-On Splinting and Casting (new)
- Radiology Review (half-day)
- Slit Lam and Joint Injections (half-day) (new)
- Successful Reimbursement Strategies
- Tools for Improving the Patient Experience
- Urgent Care Marketing
Humor helps staff relax
People who are comfortable do better work than those who are up-tight and stressed out. Think of ways to interject humor into the workday. What better way is there is relax people and make them feel good about coming to work every day?
If you have tips or advice to share regarding clinic or practice management, patient care, marketing, technology or others, please send your submission, along with any photos, to Amanda Mannina at firstname.lastname@example.org. Your idea may be included in an upcoming issue of UCAccess.
Now online in JUCM
A new urgent care Images Challenge case is now available only on the JUCM website. Review the case of a 3-year-old boy with a cough and fever. Examine the X-ray, consider what your diagnosis would be, then check the case resolution to see if you were right. To take the Images Challenge, go to http://jucm.com/iucc/?id=162.
The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to email@example.com for information on our author guidelines.
2014 healthcare hiring: Meeting consumer expectations
What's in store for healthcare hiring in 2014? Healthcare recruiters and hiring managers are about to be challenged with finding a new vein of talent that pivots around the healthcare consumer experience. One big driver of the trend is the Affordable Care Act, which is opening new roles in healthcare hiring. Alan Ayers, vice president of strategy for Concentra, says that the required skills for a multi-site clinical manager is more aligned with experience gained in the retail, hospitality and even restaurant industries, then applied to healthcare.
ASAP Urgent Care hosts grand opening
ASAP Urgent Care recently celebrated the opening of its Madison, Conn., center. The event included a ribbon cutting ceremony, free flu shots for the first 100 visitors (pre-registered), facility tours, art contest winners' masterpieces and free cupcakes from Sugar Bakery.
Villanova Premier Urgent Care facility bridges the gap between doctors' offices and ER
Mainline Media News
Premier Urgent Care is expanding with a new location set to open at 635 Conestoga Road in Villanova, Pa. this spring, and its 10th office will open in Plymouth Meeting in January. Premier, which has locations in Pennsylvania, New Jersey and Delaware, was started in 2006 by Dr. Edward Silverman.
Urgent care Miami facility extends hours for workplace injured employees
FastCare urgent care walk-in clinic has announced it will be extending its hours to provide employers with immediate medical assistance for employees who experience non-life threatening injuries on the job. FastCare Miami Beach is now open until 8 p.m. weekdays, and from 10 a.m. to 4 p.m. Saturday and Sunday.
Reform mixes healthcare and retail
Traditionally, healthcare and retail haven't mixed well together. Typically, healthcare companies haven't sold products to people. Instead, insurers sold coverage plans to employers and hospitals negotiated payment with insurers. But that is changing. The Affordable Care Act is accelerating several trends that spotlight individuals as stakeholders in their own healthcare. For one, employers, uncertain of the ACA's impact, are offloading more of the cost of care onto employees through high-deductible plans and health savings accounts. According to a study by the National Institute for Health Care Management, 69 percent of employers plan to shift even more of the cost of care onto consumers over the next four years. That shift will have an impact on the industry.
HANYS continues to advocate for level playing field
Healthcare Association of New York State
The Planning Committee of the New York State Public Health and Health Planning Council (PHHPC) discussed new models of ambulatory care services at its Dec. 4 meeting, where HANYS continued its advocacy to "level the playing field" between hospitals and other providers that are not subject to the restrictions and oversight that hospitals face. Planning Committee recommendations involve defining urgent care and requirements that must be met, including accreditation, in order to offer urgent care services. At the Dec. 12 full PHHPC meeting, recommendations regarding retail clinics, urgent care and freestanding EDs were discussed. Council members raised new issues and requested further clarification on several items; issues raised will be addressed at the February PHHPC meeting. There was no vote taken on any of the recommendations at the meeting.
Virginia health officials forecast rise in stomach virus
The Virginia Department of Health is advising Virginians to expect a rise in cases of norovirus, a contagious stomach virus, during the next few weeks. The health department uses data from past years and current information from emergency rooms and urgent care centers to forecast when outbreaks might increase.
Health app certification program halted
By Pamela Lewis Dolan
Happtique launched as a place physicians could go to find trusted apps, vetted for their credibility, privacy and security standards, that could be "prescribed" to patients. But just days after the first class of certified mobile apps was announced, the certification program was halted when an outside app developer and blogger found it to be significantly flawed, raising concerns about the thoroughness of the vetting and certification process.
| CLASSIFIED ADVERTISEMENTS
Promote your real estate listing on UCAOA's website
If you are a realtor with listings ideal for urgent care centers, get your message in front of thousands of urgent care professionals by placing a classified advertisement on UCAOA's website. UCAOA offers these specialized classifieds to promote real estate for potential development or lease. If you are looking to place a classified advertisement on UCAOA's website, please contact Jami Kral at firstname.lastname@example.org.
Find qualified urgent care professionals through UCAOA's Job Bank
UCAOA's Job Bank is an online employment solution for companies seeking qualified urgent care professionals and a career center for urgent care professionals desiring a new position. Targeting and recruiting top talent is made effective and efficient through UCAOA's Job Bank. Rates for posting a position are based on duration and quantity needed, and UCAOA members receive a 10 percent discount. For more information on UCAOA's Job Bank, or to post or search available positions, please visit http://jobs.ucaoa.org/.
| The Urgent Care Association of America is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.