UC Access November 21, 2013
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UCAOA NEWS


Time is running out to participate in UCAOA's members' needs assessment survey
UCAOA
Please help UCAOA meet the needs of our multi-disciplinary and varied members by participating in our members' needs assessment survey. Your insight will help UCAOA to create the best member experience possible while also assisting us to better improve on the services, educational programs and clinic and practice management resources offered. Your feedback is confidential unless you chose to provide your name and contact information at the end of the survey, which will enter you into a drawing for a chance to win a $100 gift card. Act soon though, as this offer will expire Friday, Nov. 22. Participate now in UCAOA's quick, five-minute survey.
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MEETINGS & EDUCATION


Exhibit booth reservations open for UCAOA's National Urgent Care Convention
UCAOA
Booth reservations are underway for UCAOA's exhibit hall at the 10th annual National Urgent Care Convention, March 17-20 at the Paris Las Vegas Hotel and Casino. Qualifying vendors with priority points will be reserving their booth spaces on Thursday, Nov. 21 and Friday, Nov. 22; thereafter, exhibitor reservations for all other companies will open at 5 p.m. Eastern on Friday, Nov. 22. Don't miss this chance to increase your company's visibility and reach hundreds of physicians, mid-level providers, administrators, clinic owners, investors and other urgent care professionals. Reserve your booth soon, as the National Urgent Care Convention's exhibit hall sells out quickly.
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PERSPECTIVES


Staff Communications: Think Outside the Inbox
UCAOA
In this member-contributed article, Catherine Matthews, owner of Lansing Urgent Care, analyzes a common frustration among urgent care leaders: getting teams to retain information shared with them. Having a seven-day-a-week operation with staff members working anywhere from a per diem to a full time status adds a whole level of complexity to communications that traditional businesses just don't face. Urgent care leaders need to start communicating "outside the inbox" in order to get staff to retain all of the important information that needs to be shared.
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IDEA OF THE WEEK


Clear and consistent communication key to staff productivity
UCAOA
When staff is left in the dark as to events, decisions and even the boss' whereabouts, they can become frustrated, and productivity suffers. Keeping staff updated and apprised of important details enables them to make informed decisions and appear competent to co-workers, patients, clients and the community. Clear and consistent communication has an uplifting effect on staff morale.
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JUCM


Now Online in JUCM
UCAOA
A new urgent care Images Challenge case is now available only on the JUCM website. Review the case of a 3-year-old boy with a blow to his right elbow. Examine the X-ray, consider what your diagnosis would be, then check the case resolution to see if you were right. To take the Images Challenge, go to http://jucm.com/iucc/?id=161.

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.

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SPONSORED CONTENT




INDUSTRY NEWS


Alternative care facilities are preferred medical option for younger generation
BusinessWire
Adults younger than 30 are more than twice as likely not to have a primary care physician than their older counterparts, according to Vitals. The report, part of the Vitals Index, found that 34 percent of adults 18-29 do not have a primary care doctor. Compare that to 25 percent of adults aged 30 to 49 and only 16 percent of adults aged 50 or older. The jarring statistic explains why so many young Americans are turning to alternative care facilities like retail health clinics and urgent care centers when they get sick or are injured.
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Technology and medicine: Applying Google Glass in the medical field
By Rosemary Sparacio
Every day, new strides in technology make headlines in all kinds of areas. Nowhere is it is more prevalent or exciting than in the medical field. And one of the most talked about new tech "gadgets" to come onto the scene and into the consciousness of just about everyone who follows the news is Google Glass. Proponents see the potential for the device's use over a wide range of medical applications, from cutting down the time a physician has to do paperwork — thus giving the physician more time to focus on the patient's problem — to assisting in surgery.
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New York residents take up fight against proposed urgent care facility
News 12
The residents of Riverdale, a neighborhood in New York City, are fighting a proposed medical facility in their area. The proposed 11-story urgent care facility would be operated by Montefiore Medical Center and Westmed, and would be open seven days a week serving an estimated 1,000 patients each day. Community members say they are worried that the medical center will create serious parking and traffic problems in the area. Watch the video.
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Efforts underway to help physicians find best apps to recommend
By Pamela Lewis Dolan
As patient engagement becomes an increasingly important aspect of a reformed healthcare system, mobile health applications are often thought to hold great potential for getting patients more involved in their healthcare. With more than 43,000 health-related apps available on the iTunes store alone, and new apps being introduced every day, there is no shortage when it comes to available tools. But due to sheer volume, the ability for doctors to assess and analyze these tools for their safety and efficacy is lacking.
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MEMBERS IN THE NEWS


Crowded urgent care centers in Tulsa, but doctors say no flu yet
KOKI-TV
Patients are mistaking their sore throats for the flu and are packing doctors' offices in Tulsa, Okla. Dr. Stan Stacy at My Doctor Urgent Care in south Tulsa has been seeing a lot of strep throat over the last two weeks but no flu yet. Watch the video.
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MedExpress' new logo mirrors personalized service
Pittsburgh Post-Gazette
MedExpress, the fast-growing West Virginia-based urgent care clinic, recently updated its logo as part of a marketing and rebranding campaign. MedExpress operates 119 clinics in nine states; 50 of those locations are in Pennsylvania, with western Pennsylvania and West Virginia making up the company's core market. The chain has added about 40 new clinics since summer 2012, with 15 more scheduled for ribbon cuttings in the next few months, including a major push into New Jersey.
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FEATURED COMPANIES




UrgentRad Teleradiology LLC introduces services in Texas urgent care market
PRWeb
UrgentRad introduced teleradiology services Nov. 4 to urgent care centers in Texas. "We understand that urgent care centers must be able to provide the same quality of care to their customers as large hospital emergency departments do, without all of the overhead expenses," says UrgentRad's executive director Tim Hogan. "Today, we are pleased to announce that we will be providing radiology services that enable urgent care centers in Texas to improve efficiency, improve patient care and make it affordable."
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MedExpress worksite clinics get traction
Pittsburgh Business Times
MedExpress Urgent Care will soon be adding telemedicine at its workplace clinics, a service the company rolled out this year. Workplace clinics are staffed by physician assistants or advanced practice nurses, who will soon have a real-time video and audio link to doctors at MedExpress clinics for consultations. MedExpress' workplace clinics provide occupational medicine and help with employer wellness programs, which can hold down healthcare expenditures. MedExpress' corporate services include drug and alcohol screening, TB testing and care of occupational injuries.
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MEMBERS ON THE MOVE


St. Luke's Urgent Care in Ladue, Mo., now open
St. Louis Post-Dispatch
St. Luke's Urgent Care in Ladue, Mo., is now open. The center provides patients of all ages prompt treatment for minor medical emergencies from 8 a.m. to 8 p.m. seven days a week on a walk-in basis. Board certified physicians and nurse practitioners at the center can diagnose and treat urgent conditions such as sprains, broken bones, eye injuries, cuts, rashes, burns, cold and flu symptoms, and insect and animal bites. The new 4,500-square-foot urgent care facility offers patients onsite lab and X-ray services.
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Urgent Clinics Medical Care Inc. opens location in Houston shopping center
Digital Journal
Urgent Clinics Medical Care Inc. has opened its new clinic on the corner of Beltway 8 S. Sam Houston Parkway E. and Pearland Parkway in Houston. The clinic offers a full complement of urgent care services to include medical treatment of all urgent care needs, school, sports and employment physicals and flu shots. The clinic is also equipped with state-of-the art X-ray and laboratory equipment. Urgent Clinics Medical Care is open from 9 a.m. to 9 p.m. Sunday through Thursday and 10 a.m. to 10 p.m. Friday and Saturday.
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New urgent care center opens in Henrietta, N.Y.
WHEC-TV
Rochester Immediate Care opened a new center in Henrietta, N.Y., on the corner of East Henrietta Road and Calkins Road. The new facility will bring medical care to people who live and work in Henrietta, Brighton, Scottsville and other areas nearby. Watch the video.
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Mercy to open urgent care clinic
Mason City Globe Gazette
Mercy Medical Center - North Iowa has announced that Mercy Urgent Care Clinic will open Monday, Dec. 2. Mercy Urgent Care will be temporarily housed within Mercy Family Clinic - Regency until it relocates to its permanent location in Willowbrook Mall in the spring of 2014.
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CLASSIFIED ADVERTISEMENTS


Promote your real estate listing on UCAOA's website
UCAOA
If you are a realtor with listings ideal for urgent care centers, get your message in front of thousands of urgent care professionals by placing a classified advertisement on UCAOA's website. UCAOA offers these specialized classifieds to promote real estate for potential development or lease; currently listed is this property in Indianapolis. If you are looking to place a classified advertisement on UCAOA's website, please contact Jami Kral at jkral@ucaoa.org.
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Find qualified urgent care professionals through UCAOA's Job Bank
UCAOA
UCAOA's Job Bank is an online employment solution for companies seeking qualified urgent care professionals and a career center for urgent care professionals desiring a new position. Targeting and recruiting top talent is made effective and efficient through UCAOA's Job Bank. Rates for posting a position are based on duration and quantity needed, and UCAOA members receive a 10 percent discount. For more information on UCAOA's Job Bank, or to post or search available positions, please visit http://jobs.ucaoa.org/.
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The Urgent Care Association of America is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.










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