UCAccess October 15, 2015
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October 15, 2015

| UCAOA News| Industry Perspectives| Practice Management| Clinical News| Meetings & Education| Idea of the Week|
| Industry News| UCAccess Top Articles|







Win patient visits


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UCAOA NEWS

Influenza facts
UCAOA
Last week, UCAOA posted a quick quiz for you to test your influenza knowledge. The question that most participants answered correctly (90%) was regarding how the flu vaccine is administered. You can still test your knowledge here, and be sure to share this Influenza Facts infographic via social media.
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UCAccess service provider change
UCAOA

In order to provide an improved eNewsletter that showcases timely UCAOA content and industry stories, UCAOA will be partnering with a new service provider. You will continue to receive UCAccess weekly; however, it will no longer be delivered by MultiView/MultiBriefs after Oct. 22, 2015. Beginning Oct. 29, 2015, UCAOA and Information, Inc. will be working together to deliver pertinent, timely and topical urgent care news to your inboxes. Delivery of UCAccess will be uninterrupted and your subscription will carry over seamlessly. Please be sure to add UCAOA@infoinc.com to your safe senders list. To learn more about Information, Inc., please click here. If you have any questions about UCAccess, please feel free to contact UCAOA Marketing Director Amanda Mannina at amannina@ucaoa.org. If you are interested in UCAccess advertising opportunities, click here.
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PRODUCT SHOWCASE
M&A Bolts From Gate in 2015

If you were expecting a lull in urgent care M&A after a 2014 that notched 51 deals, think again.

The sector shows no signs of slowing down. If you dig behind the numbers, there are lessons to be learned on valuation, strategy, process, and more.

Our just released edition: UC marketWatch Summer2015

INDUSTRY PERSPECTIVES

Credit card pre-authorization: A cure for patient collection woes
By David Stern, MD, CPC
Years ago, a patient could present his/her health insurance card for a medical visit and a provider could be almost certain of getting paid for that visit. Prior to the passage of the 2010 Patient Protection and Affordable Care Act (PPACA), employers and payers were already shifting a greater proportion of the cost of basic medical services to patients. Now that the PPACA has taken effect and insurance exchanges are active, there has been a dramatic increase in the percentage of patients with high deductibles and co-insurance, or who are in narrow-network accountable care organizations (ACOs) requiring referrals or payer consent. This article, by guest blogger David Stern, MD, CPC, navigates the complex, post-reform environment affecting patients and urgent care centers alike.
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PRACTICE MANAGEMENT

ACP issues recommendations for retails clinics
Medscape
Retail health clinics provide patients with a backup for short-term illnesses or when their primary care providers are unavailable, but these clinics should not replace a long-term relationship with a regular physician, according to a new policy position paper issued by the American College of Physicians (ACP). The position paper, an executive summary of which is published online Oct. 13 in the Annals of Internal Medicine, outlines recommendations "to establish a framework that underscores patient safety, communication, and collaboration among retail health clinics, physicians, and patients," write Hilary Daniel, BS, and Shari Erickson, BA, MPH, for the Medical Practice and Quality Committee of the American College of Physicians. (Free subscription required to access.)
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PRODUCT SHOWCASES




Making customers wait in line means you lose business. Proper queue management keeps customers happy and turns them into fans.

Our patented technology allows your customers to join virtual lines and make appointments from waiting areas, their mobile phones, tablets, or your website.


Strip-X™ Fly Line Cleaner

Strip-X is a new, yet familiar product. Strip-X will straighten your leader and tippets as well as clean and straighten your fly line. What makes this possible is the additional felt layers on the inside. More info


Strip-X™ Fly Line Cleaner

Strip-X is a new, yet familiar product. Strip-X will straighten your leader and tippets as well as clean and straighten your fly line. What makes this possible is the additional felt layers on the inside. More info

CLINICAL NEWS

Antibacterial soaps fail to beat plain soap
HealthDay News
When it comes to ridding your hands of bacteria, plain old soap is just as good as many "antibacterial" soaps, new research contends. Lab tests conducted by a team of Korean researchers revealed that when bacteria are exposed to the standard over-the-counter antibacterial ingredient known as triclosan for hours at a time, the antiseptic formulation is a more potent killer than plain soap. The problem: People wash their hands for a matter of seconds, not hours. And in real-world tests, the research team found no evidence to suggest that normal hand-washing with antibacterial soap does any more to clean the hands than plain soap.
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VisualDx: What's the Diagnosis?
[VisualDx]
A 34-year-old woman was brought to urgent care by her husband. She had a widespread dusky red rash that was beginning to blister. During her intake, the nurse noted the patient had recently been prescribed trimethoprim-sulfamethoxazole for a urinary tract infection. When the doctor put pressure on a lesion, he observed Nikolsky’s sign. The patient also complained of mouth pain and a sore throat, and the doctor could observe lesions forming on her mucosal lip. Use the VisualDx differential builder to make a diagnosis! For the quiz answer, visit: visualdx.com/ucqz/09
Promoted by [VisualDx]
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MEETINGS & EDUCATION

Live Webinar: Firing Without Fear of Consequences: The Hidden Costs of Firing & Limiting Your Risk
UCAOA
Join UCAOA and presenter Kurt Tullar, JD, on Thursday, Oct. 22 from 1-2pm central for an informative live webinar “Firing Without Fear of Consequences: The Hidden Costs of Firing & Limiting Your Risk.” As a licensed attorney, Tullar will provide insight and best practices for terminations so you can comply with state and federal laws and avoid potential lawsuits. Register now
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2016 Call for Presenters opens Oct. 26
UCAOA
New this year, UCAOA will hold its Call for Presenters for all 2016 educational events: Spring Convention (April 17-20, Orlando), Fall Conference (Sept. 29-Oct. 1, Nashville), and the new Regional Conference (July14-15, Philadelphia). If you're a subject matter expert in urgent care medicine and/or practice management, this is your opportunity to showcase your original, educational material. The Call for Presenters will open on Monday, Oct. 26 and close on Wednesday, Nov. 18. Be on the lookout for your email notification, and if you have any questions, please contact education@ucaoa.org.
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IDEA OF THE WEEK

Make your signage count
UCAOA
Strong traffic counts and drive-by signage visibility have been proven to be among the greatest drivers of urgent care visits. A center's signage not only marks the building, but it can serve as an advertising billboard. Consider how South Virginia Medical Center in Reno, Nevada has positioned its urgent care signage. There is no question among local residents as to what services are offered in this facility.
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Additional Resource: What Does Your Signage "Say" to Prospective Customers? As seen in Alan Ayers' article "Urgent Care Musings: Insights From the Field." (Member log in required)

  

FEATURED COMPANIES
Urgent Care accreditation "EP" style
Celebrating our 20th year promoting healthcare excellence through low-cost process simplification, The Compliance Team is a certified woman-owned, Medicare-deemed (Part A-Rural Health Clinics and Part B DMEPOS) accreditation organization offering industry leading Exemplary Provider® (EP) accreditation.
QLess for Healthcare

Take the wait out of the waiting room

QLess holds the answer to the challenge of managing patient flow.
MORE

INDUSTRY NEWS

Why there are so many urgent care clinics everywhere
Chicago Tribune
Urgent care clinics are popping up in former video stores, restaurants, convenience stores, carwashes, day care centers and electronics shops at a dizzying rate of between 300 and 600 each year across the nation, to nearly 7,000 today, according to the Urgent Care Association of America, based in Naperville, Illinois. A decade ago urgent care centers accounted for about 2 percent of retail real estate, according to Chad Pinnell, managing director of health care solutions at JLL, a commercial real estate services firm in Columbus, Ohio. Today, clinics and related health facilities account for up to 40 percent of all new retail real estate transactions in some markets, Pinnell said.
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Faster, More Accurate Diagnosis
VisualDx: An award-winning, web-based clinical decision support system designed to enhance diagnostic accuracy, aid therapeutic decisions, and improve patient safety at the point of care.

Urgent care centers proliferate as popularity of retail health heats up
FierceHealthcare
The rise of retail health has proven to be a major disruptor in the healthcare industry, and recent reports indicate that its power will not dissipate anytime soon. For instance, the urgent care industry is booming in Texas, the San Antonio Express-News reports. More than 500 of the country's 6,400 or so urgent care centers are in the Lone Star State, possibly due to Texas' population growth and its residents' limited access to primary care.
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Why keeping nurses happy pays off in the end
By Keith Carlson
When Nurses Week rolls around each May, healthcare employers order a plethora of mugs, pens, pins and other schwag for their nurses in order to show appreciation for their contributions. This is all well and good, but what types of engagement do nurses really want and deserve? And how can employers use these tools in order to retain nurses over the long term? High-quality nursing care contributes enormously to patient satisfaction, which we all know is now tied to reimbursement.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.
Quick quiz: Test your flu knowledge
Picking teams and choosing partners: How hospital and health system CFOs are emerging as leaders in M&A strategy
Managing hypertensive emergencies in the urgent care setting
Meet the passionate founder of Show Me Your Stethoscope
Hydration station




Urgent Care Access

 Amanda Mannina, UCAOA Director of Marketing & Managing Editor, 331.472.3743
For further information about UCAOA, please contact:
Urgent Care Association of America
387 Shuman Blvd, Suite 235W
Naperville, Illinois 60563
T: 877-698-2262 | E: info@ucaoa.org









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