UC Access September 18, 2014
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UCAOA NEWS


Survey Results: Has your UC seen human enterovirus 68?
UCAOA
A rare respiratory virus is sweeping the nation affecting more than 1,000 children in 11states, and spreading more each day. The CDC has not officially identified the disease but officials are speculating it's human enterovirus 68, a virus related to the rhinovirus. UCAOA conducted a brief survey to determine if urgent care centers are seeing patients with the rare respiratory virus. Nearly 53 percent of UC centers that participated in our survey have seen patients with symptoms of this virus. To see how many patients presented in their UCs, and in what states, click here for the full results.
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PRODUCT SHOWCASE




PRACTICE MANAGEMENT


Working to the Vision, Not the Job
UCAOA
The most productive, engaged, and satisfied team members are those who understand where their organization is headed in the future. In this month's expert blog, Alan Ayers, UCAOA Content Advisor and Board Member, explains that when members of an urgent care team know the center's vision for its business and practice, they can move beyond just "doing their jobs." They will understand what they can personally do to help the organization achieve its goals.
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SPONSORED CONTENT




MEETINGS & EDUCATION


New Benchmarking platform to be unveiled at the 2014 Fall Conference
UCAOA
There are many special events and activities planned for the 2014 Fall Conference (Oct. 9-11) in Denver. If you're attending, be sure to participate in the Opening General Session and Keynote on Thursday, Oct. 9, from 3:30 to 5pm when Scott Friedman, CSP, will be inspiring the crowd during his keynote "The Best Way To Predict The Future Is To Create It." Click here to view a video message from Scott. Immediately following the Opening General Session and Keynote is the Opening Reception in the Exhibit Hall. Enjoy cocktails and appetizers with colleagues as you mingle with vendors in the sold out Exhibit Hall! While you're there, be sure to ask about the new 1-on-1 networking appointments with the exhibitors.

During the conference, stop by UCAOA Central located in the Centennial Ballroom Foyer to see a demo of the 2014 Urgent Care Benchmarking Survey Results. The interactive platform contains data on 200 performance indicators in key categories which render as easy-to-understand graphs. This will quickly become your go-to resource for making informed urgent care business decisions. While you're in UCAOA Central, also inquire about UCAOA Accreditation. This program was launched during the 2014 Spring Convention and has been gaining traction ever since. UCAOA will be giving away urgent care t-shirts to attendees that participate in a benchmarking demo or inquire about accreditation!

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PRODUCT SHOWCASE




NOW ONLINE IN JUCM


1-on-1 interview with emerging UC business
UCAOA
The September issue of JUCM marks another "first" for the magazine — a practice management article in the form of a one-on-one expert interview. The topic is provision of psychiatry services as an emerging urgent care business model; the interviewee is Oral Frankel, MD, a psychiatrist and owner of The Couch Immediate Mental Health Care in Louisville, KY; and the interviewer is Alan Ayers, MBA, MAcc. To read "Psychiatric Treatment as an Urgent Care Model" turn to page 20 online (or in print).

The Journal of Urgent Care Medicine (JUCM) supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.

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IDEA OF THE WEEK


Comfort waiting room
UCAOA
As part of its $500,000 renovation, Five Star Urgent Care in Jamestown, NY — a UCAOA-certified center — added a distinct waiting area for families with surround-sound 3D television, arcade games, and comfortable seating where patients can "hang out and relax."
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MEMBERS IN THE NEWS


MEDcare Urgent Care selected as one of South Carolina's Top 25 Fastest Growing Companies
UCAOA via Digital Journal
MEDcare Urgent Care Center has recently been named one of South Carolina's Top 25 Fastest Growing Companies. The center has six locations throughout South Carolina, and has maintained a reputation of possessing a culture of healthcare innovation, flexibility, and patient-focused services. According to MEDcare Urgent Care's CEO, Dr. Radwan Hallaba, the center's growth and success across the state is a testament to the center's commitment to be on the leading edge of technology and service.
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PRODUCT SHOWCASE




CityMD gains another spot in the New York news
UCAOA via Warner Cable News New York
CityMD made headlines again in a recent feature by the Warner Cable News based in New York. The Center was featured for its credibility and efficiency in bringing accessible and comprehensive care to the community for fraction of the cost. CityMD's COO, Dr. Ned Shami, stated that as professionals and advocates of patients, they themselves felt frustration with the delivery of care model that most ERs follow. This patient empathy inspired CityMD to provide care that didn't take eight to nine hours to follow through.
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Danbury Urgent Care expedites services for immigrants, travelers
Danbury Daily Voice
Anyone applying for citizenship may now go through Doctors Express to take care of all their healthcare needs. Doctors Express identified through research that the healthcare elements of immigration in their community can be cumbersome and often overwhelming. To better serve the entire community, it was important for the urgent center to help streamline the process.
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FEATURED COMPANIES




Black Hills Urgent Care doctor featured in morning news
KOTA-TV
Black Hills Urgent Care was the expert voice for the flu during a segment in the morning news. Dr. Daryl Dickson provided his expert insights on the noted disease, Enterovirus. The urgent care center has started various efforts through broadcast and online media to inform the public concerning flu prevention, symptoms and treatment. View coverage here.
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Additional Resource: See the results of last week's UCAOA brief survey on human enterovirus 68.
Do you have news to share? Submit your content to amannina@ucaoa.org.




INDUSTRY NEWS


Healthcare takes cautious approach to new technology
FierceHealthIT
Early adopters of technology are more likely to lead in revenue growth and market position, according to a study conducted by Harvard Business Review Analytic Services and sponsored by Verizon, though healthcare tends to take a cautious approach.
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What's causing the antibiotic development stagnation?
By Lauren Swan
Antimicrobial-resistant bacteria are appearing in headlines more often as time goes by, along with the escalating need for new antibiotics to treat these bacteria. Yet only two new antibiotic treatments have been approved and released onto the market since 2008. There are currently seven new antimicrobial drugs in the FDA pipeline, but none of them will affect the bacteria for which we need them. So where are all the new antibiotics? Why are there so few in the pipeline? It really comes down to three reasons, none of them particularly good.
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AMA unveils framework outlining priorities to improve EHR usability
Modern Healthcare via iHealthBeat
Recently, the American Medical Association released a framework outlining eight priorities for making electronic health records easier for providers to use, Modern Healthcare reports. AMA developed its framework of priority areas alongside an external advisory committee made up of industry stakeholders, including physicians, researchers and health IT executives.
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