UC Access August 27, 2015
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August 27, 2015

|UCAOA News|Practice Management|Clinical News|Meetings & Education|Classified Ads|Idea of the Week|
|Industry News|UCAccess Top Articles|



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Brief survey: Drug-resistant head lice
Head lice is now resistant to common over the counter medications in 25 states,according to this studyand reported by U.S. News & World Report. There is somecontroversywhether the study's funding influenced the outcome because alternative remedies being offered are expensive prescription shampoos. UCAOA is curious to know if your urgent care center has experienced an uptick in cases of head lice.Please take the following brief surveyto provide your insight.
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Additional Resource:Look back at previous UCAOA mini survey data by accessingData Insights.


Keep great employees with a stay interview
Here’s the bad news: Most employees will eventually leave. But that doesn't mean there aren't things you can do to keep them. What's one of the best tools? The stay interview. When someone leaves your team, it's important to try to pinpoint what went wrong or what needs weren't being met. An exit interview is a great way to get candid feedback that can help you improve the environment for your current staff and any new team members. But even more important than an exit interview is a stay interview.This articlewritten by guest blogger Ariella Gottlieb walks you through the types of questions you should be asking your employees every six months.Please note, content for logged in members only. This article provides 1 UCMC credit in Human Resources.
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Fighting back, part 1: Overcoming the challenges of independent practice
Medical Economics
Owning and operating an independent medical practice has never been easy, but in the last decade or so the number and complexity of the challenges have grown exponentially. Practices all over the country are finding ways to survive, and even thrive, amid the changes roiling the medical industry.Read onto obtain advice from successful practices, which includes how to negotiate with payers.
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M&A Bolts From Gate in 2015

If you were expecting a lull in urgent care M&A after a 2014 that notched 51 deals, think again.

The sector shows no signs of slowing down. If you dig behind the numbers, there are lessons to be learned on valuation, strategy, process, and more.

Our just released edition:UC marketWatch Summer2015


Acute abdominal pain in children
The Journal of Urgent Care Medicine
Diagnosing children in the urgent care setting can be challenging for a clinician because the common complaint of "my tummy hurts," can have diverse etiologies. Acute abdominal pain is commonly caused by self-limiting conditions but also may herald serious medical or surgical emergencies, such as appendicitis. Making a timely diagnosis is important to reduce the rate of complications.This articlediscusses the differential diagnosis for acute abdominal pain in children and offers guidance for initial evaluation and management of pediatric patients presenting with this complaint.
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Additional Resource:Register to attendthe 2015 Fall Conference featuring two new clinical tracks focusing on adult and pediatric urgent care cases.

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    Integrating Primary Care and Connecting with Your Community's Healthcare Resources
    The all-new2015 Fall Conference(Sept. 24-26) features three new practice management tracks and two new clinical tracks on adult and pediatric cases as well as an updated Comprehensive Clinic Startup track and Hands-on Clinical Boot Camp. One of the forward-looking practice management tracks that registered attendees are talking about isIntegrating Primary Care and Connecting with Your Community's Healthcare Resources.

    As healthcare delivery is evolving, urgent care is uniquely positioned to be the "front door" of a community's resources, but it can only happen through connectivity. The insightful sessions in this track explain how your urgent care business can benefit from building deeper relationships with specialists, hospitals and payers. After attending the sessions, you'll walk away with necessary knowledge to run a primary care practice parallel to urgent care, understand the differences in billing, contracting and credentialing for each entity, and be able to discern how best to schedule and manage walk-ins and appointments.

    Register today
    to attend the 2015 Fall Conference to obtain innovative content, proven strategies, and real-world case studies to prepare your for the new era of urgent care.

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    Missed an issue of Urgent Care Access?Click hereto visit the Urgent Care Access archive page.

    UCMC discount, new credit opportunities; Act fast
    Obtain your Urgent Care Management Certificate (UCMC) for less with a limited time offer of $50 off the application fee now through September! With the 2015 Fall Conference approaching (Sept. 24-26), earning the necessary 40 credit hours for your UCMC is convenient and efficient.Sign up todayanduse promo code UCMCFall15. Additionally, UCAOA now offers credit-related articles in the practice management section of UCAccess. UCMC applicants who are UCAOA members can receive 1 credit for reading certain articles and passing a 5-question quiz. Upon passing, the credit will reside in your UCAOA profile under My Credits. Up to 5 UCMC credits can be obtained through participation in article-related quizzes. Now is the time to take your career to the next level;enroll in UCMC today.
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    VisualDx: What's the Diagnosis?
    A 34-year-old woman was brought to urgent care by her husband. She had a widespread dusky red rash that was beginning to blister. During her intake, the nurse noted the patient had recently been prescribed trimethoprim-sulfamethoxazole for a urinary tract infection. When the doctor put pressure on a lesion, he observed Nikolsky’s sign. The patient also complained of mouth pain and a sore throat, and the doctor could observe lesions forming on her mucosal lip. Use the VisualDx differential builder to make a diagnosis! For the quiz answer, visit:visualdx.com/ucqz/09
    Promoted by[VisualDx]
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    North Carolina urgent care for lease
    Nebo Investment LLC.
    Lease the only urgent care center in Carolina and Kerr Beach, North Carolina! Available space is 2,642-10,241 sq. ft. Existing X-ray with headwalls and radiation proof door. Traffic count 28,000 (Hwy 421 frontage).
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    Additional Resource:To placespecialized classifiedsto promote real estate for potential development or lease as well as for non-medical equipment sales, UCAOA offers a 30-day or 60-day posting. Pricing per posting: 30 days: $200 member | $300 non-member / 60 days: $300 member | $400 non-member.


    Consumer traffic and signage visibility key to urgent care success
    Alan A. Ayers, MBA, MAcc
    The parking lot outside the Concentra Urgent Care in Warren, Michigan is nearly always full. That's because its neighbors include a busy Secretary of State (Driver's License) Office, a popular family pizza restaurant, and an extended hours Rite-Aid Pharmacy. Strong consumer traffic and signage visibility are known to be key drivers of urgent care volume. When people see an urgent care center's signage on a regular basis, they are reminded that center is available should an illness or injury occur. Although prime real estate is usually more expensive than secondary space hidden away, the value of paying a rent premium is realized in the form of more patients resulting in greater revenue, which flows straight to the bottom line. Share your urgent care tips and advice;submit your Idea of the Week to UCAOA.
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    There are workplaces and there are work families.

    Patient First offers excellent benefits packages, flexible hours, and competitive compensation for Physician and Physician Assistants.
    Faster, More Accurate Diagnosis
    VisualDx: An award-winning, web-based clinical decision support system designed to enhance diagnostic accuracy, aid therapeutic decisions, and improve patient safety at the point of care.MORE


    Capital BlueCross to offer telemedicine coverage next year
    Becker's Health IT & CIO Review
    Starting Jan. 1, 2016, Harrisburg, Pennsylvania-based Capital BlueCross will offer telehealth coverage to beneficiaries enrolled in most health plans. The payer partnered with American Well to provide the telemedicine services through its Amwell platform.
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    Standalone emergency rooms grow, but face backlash
    There are now 101 standalone ERs in Texas since the state implemented a 2010 licensing law. Like hospital ERs, much of their traffic comes from patients who could receive less expensive care from a doctor or urgent care facility. Health insurers are now taking action in response to what they see as confusing instructions from free-standing ERs. Blue Cross issued a reference guide warning of the high costs and the difference between the ERs and urgent care centers, while Aetna recently sued two free-standing ERs in the Houston area for $5.4 million, accusing them of running a scam to charge unjustified facilities fees.
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    Waves of change: Helping staff navigate the turbulent tides of healthcare
    By Christina Thielst
    With an emphasis on reducing costs while improving quality and access, the transformation of the U.S. healthcare delivery system is creating additional pressure at the point of care — the encounters between clinicians and their patients. While change is due, it also requires balance and support for those who are caught at the crux as new models of care are being rolled out and payment models are still being developed and implemented.
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    Missed last week's issue? See which articles your colleagues read most.

    Survey results: Marketing sports physicals
    Small employer health reform checklist
    The Employer-Led Health Care Revolution
    36 people to know in the urgent care market
    Fall Conference regular tuition ending today

    Urgent Care Access
    Amanda Mannina, UCAOA Director of Marketing & Managing Editor, 331.472.3743
    For further information about UCAOA, please contact:
    Urgent Care Association of America
    387 Shuman Blvd, Suite 235W
    Naperville, Illinois 60563
    T: 877-698-2262 | E:info@ucaoa.org

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