UC Access August 9, 2012
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UCAOA Thanks Awareness CampaignMeetings & Education Practice Management JUCM Industry


Calling All Members
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CMS recently put out a call for comments regarding the proposed 2013 Medicare fee schedule. Here is the link to the Federal Register where the proposed changes are listed, in case you missed it.

We need to hear from you! This is an invaluable opportunity to remind CMS that our specialty is a key component of the solution … and to urge them to include urgent care as part of the post-discharge solution (and be compensated for it!). If you have any comments on the proposed changes to the Medicare fee schedule please contact UCAOA by Monday, Aug. 27. Our Legislative Committee will submit all comments to CMS.

Together, our voices are louder and can present a compelling case for inclusion in this plan!

Fall Conference Room Reservations
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Planning on attending the Fall Urgent Care Conference Oct. 25-27 in New Orleans? Now is the time to make your room reservation! We've heard from the host hotel, the Sheraton, that our room block is filling up quickly. Call 888-627-7033 or visit www.ucaoa.org/hotel to reserve your spot today. It's not uncommon for rooms to sell out prior to the deadline.


UCAOA Celebrates its Corporate Support Partners
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August is Corporate Support Partner appreciation month! Here is your chance to say "thank you" to the companies that do so much for all of us! Showing your appreciation is easy; simply email thanks@ucaoa.org by Monday, Aug. 27, to participate. You can do as little as just including your name in the email ... or as much as writing a note about what you appreciate about one (or more) of the Corporate Support Partners.

And, as a little "thanks" to YOU for participating, each person that sends an email will be entered into a raffle to win a $100 Visa gift card!

It is because of the longtime support of our loyal partners that UCAOA has been able to help grow, advance and drive our industry forward. It is important that they know how much you appreciate their contributions as well. We hope you'll take two minutes out of your day to say thanks!

Saluting our CSPs
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UCAOA would like to thank and recognize our Bronze Corporate Support Partners for their support of our association and service to the urgent care industry.

For a full list of our Corporate Support Partners, click here!

Industry Awareness Campaign

Fall Materials Coming Soon
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Summer is coming to an end — which means it's time to switch to the FALL awareness campaign materials! The free, customizable templates and tools are available to everyone, and include a fall-themed direct mail piece (postcard), print advertisement, email template, online banner and more! Whether your center has a marketing budget and dedicated staff person(s) — OR very few resources to dedicate to marketing at this time — there's something in the Fall campaign toolkit for you.

Visit www.ucaoa.org/rhyme website to learn more about the campaign ... and be sure to check back next week to access the Fall materials!

Meetings & Education

2013 National Urgent Care Convention Request for Speakers
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UCAOA Convention Committee is planning sessions for the Spring 2013 Convention at the Dolphin Resort in Orlando, Fla. On the UCAOA speaker page we have a list of specific topics we are looking for qualified speakers to address in breakout sessions. Interested speakers should complete a submission form and return it to education@ucaoa.org by Friday, Sept. 7. All submissions will be reviewed by the Convention Committee; you will receive a response by Oct. 15.

Practice Management

You Get What You Measure: Patient Experience Indicators for Urgent Care
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In his August article, Alan Ayers, UCAOA's Practice Management Content Advisor, highlights the parallel between providing an experience that patients will tell others about (and return to themselves) and the long-term success of an urgent care center. Key takeaway: when providers and staff understand what patients want, are "bought in" to a culture that meets patient needs, and have been trained to use survey feedback to improve service delivery — the result will be increased visits and profits. Click here for the article!


Now Online in JUCM
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Patients often present to urgent care centers with low back pain and the cause typically is nonspecific and muscular. But some cases aren't as benign and urgent care providers need to be alert for accompanying signs and symptoms that signal serious underlying pathology. That's the urgent message of the case report in the July/August edition of JUCM. To read "High-Risk Conditions Presenting as Back Pain (Part 4)," turn to JUCM page 25 online (or in print).

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.

Industry News

Massachusetts passes healthcare bill expanding limited-service clinics
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Massachusetts lawmakers passed a massive healthcare bill that seeks to control healthcare costs and expands the services of limited-service clinics to allow for anything within the scope of practice for a nurse practitioner. The plan not only calls for the monitoring of growth in health spending and the enforcement of spending targets to contain healthcare costs in the state, but also promotes the availability of limited-service clinics as a point of access for healthcare services within the full scope of practice of a nurse practitioner. More

Surveillance may help doctors decide to prescribe
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A new study suggests using electronic health records to tell doctors what infections are going around in their community could help cut down on unnecessary antibiotic prescriptions. That's important because the more often antibiotics are used, the more likely bugs will become resistant to the drugs and harder to treat the next time around. And doctors often prescribe antibiotics when it's not clear whether or not a bacterial infection is really behind a person's fever, runny nose and cough, researchers said. More

Store clinics to see Medicaid patients
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All South Carolina Medicaid patients soon will be able to use medical clinics in retail stores for wellness visits, preventive services and minor illnesses and injuries. The state is allowing CVS MinuteClinics and other retailers to enroll as providers in Medicaid, the state and federally funded health insurance program for low-income and disabled people. More

Meaningful Use Stage 3 emphasizes better decision support
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Even as federal officials are finalizing standards for Stage 2 of the Meaningful Use incentive program for adoption of electronic health records, an advisory committee is busy planning for the third and final stage of the $27 billion initiative. For Stage 3, the Health IT Policy Committee's Meaningful Use Workgroup wants physicians and hospitals to increase their use of clinical decision support; computerized physician order entry; structured, machine-readable data; and medication reconciliation. The plan also ramps up requirements for patient engagement. More

Dignity Health working to link independent doctors to info exchange
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Dignity Health is partnering with the Arizona State Physicians Association to provide independent physicians access to a health information exchange through an accountable care organization. The information exchange, called Phoenix Connected Community, will connect users with the MobileMD protected information transfer mechanism used by Dignity Health and other physicians. More

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