UC Access July 30, 2015
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July 30, 2015

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Brief survey: Birth control prescriptions in urgent care
Please participate in this week's brief surveyto allow UCAOA to determine if or how birth control is being prescribed in the urgent care setting.
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Additional Resource:Look back at previous UCAOA mini survey data by accessingData Insights.


Driving in and improving patient returns to your urgent care center
The Ambulatory M&A Advisor
Foot traffic to your urgent care center is extremely important to the success of your center or centers. According to Alan Ayers, vice president of Corporate Development for Concentra, there are several ways to drive visits to your door, keep your center at the top of their mind and helping the patient feel wanted.Read morefor tips on bringing new patients in and improving patient returns to your urgent care center.
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Additional Resources:Register hereto attend these and other 2015 Fall Conference sessions:Differentiating Your Center in Competitive Markets|Psychology of Waiting to Improve Overall Patient Satisfaction

Preboarding stops new hires from walking away from already accepted offers
ERE Media
What could be more frustrating than working for months interviewing and selecting the perfect candidate, only to have them not to show up on their first day of work? Unfortunately, it is becoming increasingly common for new hires to walk away from an offer that they have already accepted, or even worse, become no-shows on their scheduled start date. Obviously you can't fire or sue these walk-aways but if you institute a pre-boarding process and take the right proactive actions during it, you can get the number of no-shows down to almost zero.
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Additional Resources:How to stick the landing: 5 tips for onboarding a new employee(Alan Ayers' Practice Management Blog) |3 reasons your urgent care can't find great employees(Alan Ayers' Practice Management Blog)

Urgent Care M&A Bolts 118%
2014 was a break-out year for urgent care M&A, with evidence as clear as the first line on an eye-chart.

Anyoneof these data points or developments is a sign of a vibrant M&A climate. Put them all together, vibrant quickly becomes voracious.

Our just released edition of marketWATCH:TBG Spring 2015 marketWATCH: Urgent Care


Payments to NPs, PAs outpace physicians
FiercePractice Management
The industry increasingly is calling upon nonphysician practitioners such as physician assistants and nurse practitioners to help expand healthcare access and optimize physician efficiency. In particular, 15 percent more NPs and 11 percent more PAs received Medicare payments in 2013 than 2012 for all types of care,USA Todayreported. Meanwhile, 5 percent fewer physicians received payments from the program. Overall, Medicare payments in 2013 totaled $1.5 billion for roughly 65,000 NPs and $1 billion for close to 50,000 PAs, representing payment increases of 16 percent and 12 percent, respectively, while physicians saw total payments drop 7.6 percent.
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Why Choose The Medicover Hospital

When choosing our hospital, you entrust your health to the best specialists whom you choose yourself before an examination, a procedure or surgery. Our medical staff consists of 170 doctors, 80 nurses, 20 technicians (radiologists and ultrasound specialists) who every day treat and save patients’ lives.
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    Free-standing building available in Virginia
    Coldwell Banker Commercial Read & Co. Realtors
    Now available, an 8,000 Sq. Ft. free-standing building located at 16890 Forest Road in Forest, Virginia. Building boasts modern amenities and high visibility in a growing business and retail area, making this location a prime spot for an urgent care center.
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    Hempstead, New York property for lease
    Malak Ahmad
    Ideal location for an urgent care practice is now available for lease at 391 Peninsula Boulevard in Hempstead, New York. The 4,000 Sq. Ft. building comes with 50 parking spaces and is located less than 1 mile from Mercy Hospital and Southern State Parkway.
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    Additional Resource:To placespecialized classifiedsto promote real estate for potential development or lease as well as for non-medical equipment sales, UCAOA offers a 30-day or 60-day posting. Pricing per posting: 30 days: $100 member | $150 non-member / 60 days: $150 member | $200 non-member.

    VisualDx: What's the Diagnosis?
    A 40-year-old veterinarian came into urgent care with annular scaly lesions on his arm. He said the red, pruritic lesions appeared over the last week. He also told the doctor that he had been diagnosed a year earlier with diabetes. Use the VisualDx differential builder to make a diagnosis! For the quiz answer, visitfacebook.com/visualdxon August 4.
    A. Nummular dermatitis B. Erythema annulare centrifugum C. Tinea corporis D. Granuloma annulare

    Promoted by[VisualDx]
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    Earn free Fall Conference tuition
    The UCAOA Ambassador Program is an exclusive opportunity for members to be rewarded for their volunteerism at the upcoming Fall Conference (Sept. 24-26, 2015 in New Orleans). UCAOA is offering 3 ways to volunteer at the2015 Fall Conference, and depending on your level of involvement, you can earn25 to 100 percent off your tuition.Act soon; opportunities are limited and responses must be received by Aug. 21.
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    T Sheets Digital for Urgent Care
    In the increasingly competitive urgent care market, the ability to document quickly and accurately while providing quality care is critical.

    T Sheets Digital is the most efficient, effective and affordable solution for urgent care.

    The ICD-10-ready and urgent care-specific content helps you streamline processes, improve throughput and increase patient satisfaction.

    Prominent physician speaker to keynote Fall Conference
    TheUCAOA 2015 Fall Conference(Sept. 24-26 in New Orleans) will feature prominent national speaker and writer, Steven Berkowitz, MD. Gain insights from Berkowitz's 25-year healthcare management and consulting experience as he presents the keynote "Strategic Partnership Opportunities for Urgent Care Facilities Promoting Value-based Urgent Care," on Friday, Sept. 25 from 7:30-8:45am. Berkowitz's background in strategic development, physician integration, and medical practice management will provide attendees with best practices and sage advice on how urgent care centers play an important role in patients' continuum of care. View the complete Fall Conference programhereand be sure toregister todayandbook your hotel room.
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    Use customizable back-to-school press releases
    It's that time of year again when children head back to school and college kids leave home again or for the first time. UCAOA has added two new press releases to itsMedia Toolkitso that you can customize them to your center, alerting consumers and media of your hours and services. These press release templates are free for UCAOA members. To download, access the customizable media materialshereand look for the Word documents titled UCAOA Back to School and Sports Physicals and UCAOA College Pitch.
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    Convenient ambulatory care — promise, pitfalls and policy
    New England Journal of Medicine (login required)
    This article aims to further characterize retail clinics and urgent care centers; to examine the evidence of their effect on cost, quality, access, patient navigation, and continuity of care; to discuss existing standards and regulatory approaches; and finally to lay out the key policy considerations in balancing support for these new care models while ensuring essential protections for patients.
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    There are workplaces and there are work families.

    Patient First offers excellent benefits packages, flexible hours, and competitive compensation for Physician and Physician Assistants.
    Faster, More Accurate Diagnosis
    VisualDx: An award-winning, web-based clinical decision support system designed to enhance diagnostic accuracy, aid therapeutic decisions, and improve patient safety at the point of care.MORE

    Chicago-based hospital expands urgent care program
    Modern Healthcare
    Chicago-based Swedish Covenant Hospital is expanding its urgent care center program, joining a growing list of hospitals investing in urgent care operations. The hospital hopes to add specialty services like orthopedics to their centers and have sub-specialists regularly rotate through the urgent care facilities. UCAOA Board Director Alan Ayers said "Overall, the demand for urgent care first and foremost has been consumer-driven. People like the convenience of a walk-in facility and the ability to see a doctor without having to wait for an appointment."
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    Is Obamacare creating corporate behemoths in the healthcare market?
    The Week
    Five big players — Anthem, Humana, UnitedHealth Group, Aetna and Cigna — have dominated the U.S. health insurance market, but that number may soon drop to three with the recent mergers between Aetna and Humana and possibly Anthem and Cigna. This raises a chain of political and economic questions, and many are wondering if it's ultimately bad for Americans and their ability to get affordable and effective healthcare.
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    Massive growth continues in mHealth market
    By Scott Rupp
    The mHealth market continues to see sizable gains, with its current valuation at more than $10.5 billion, according to a new report by Allied Market Research. The sector is expected to grow at a compound annual growth rate of 33.5 percent from this year through 2020. According to the recent report, blood pressure monitors have the largest share of the global mHealth device market, followed by blood glucose monitors and cardiac monitors.
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    For better infection control, providers must look in the mirror
    By Joan Spitrey
    During their education, healthcare providers are taught about disease transmission and infection control. The six links in the chain of infection are a mainstay in infection prevention and well known by all providers. In an effort to contain infections, providers are required to wash their hands between patients, and personal protective equipment is required in carrying for especially contagious patients. However, this logic is counterproductive when the providers themselves are sick.
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    Missed last week's issue? See which articles your colleagues read most.

    How to successfully kill employee motivation
    CDC releases infection prevention guide for outpatient care
    Survey results: Translation services in urgent care
    Congress considers easing barriers to urgent care for TRICARE; take action today!
    Language Interpretation Services in the Urgent Care Center

    Urgent Care Access
    Amanda Mannina, UCAOA Director of Marketing & Managing Editor, 331.472.3743
    For further information about UCAOA, please contact:
    Urgent Care Association of America
    387 Shuman Blvd, Suite 235W
    Naperville, Illinois 60563
    T: 877-698-2262 | E:info@ucaoa.org

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