UC Access July 7, 2013
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UCAOA News Meetings and Education Practice Management UConnect Idea of the Week JUCM Industry News





UCAOA NEWS


Urgent care centers in the news
UCAOA
The following TV spot aired in March on the WHYY-TV (PBS) program "First" in Delaware (Zack Seward, producer).
Share the stories and coverage of your urgent care center with us, and we’ll share them with the UCAOA audience! You can send them to jray@ucaoa.org.

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MEETINGS & EDUCATION


UCCOP/UCAOA Clinical Skills Lab
UCAOA
UCCOP and UCAOA are excited to launch our new Splinting and Casting Clinical Skills Lab in conjunction with the Urgent Care Fall ConferenceFriday, Oct. 4in Glendale, Ariz.
This full-day, hands-on clinical session is designed to prepare NPs, PAs and physicians to select and apply proper splints and manage a variety of common urgent care orthopedic injuries. Casting of injuries that are appropriately managed in an urgent care center will also be covered. Registration is open now at ucaoa.org/fall.
Many urgent care centers utilize mid-level providers (nurse practitioners and physician assistants) to supplement physician coverage or as primary staff. In addition, many seasoned physicians from other areas of medicine are entering urgent care; however, these providers may need to gain additional expertise in order to hit the ground running and provide quality service in the urgent care environment. In this course, attendees will learn management of fractures utilizing splinting and casting.
The hands-on skills lab is supplemented with didactic presentations. The faculty comprises experienced clinicians with educational expertise. At the end of this course, you will be able to:
• Describe the differences between fiberglass and plaster splints and casts
• Determine the appropriate splint for the most common upper and lower extremity injuries
• Apply a short arm cast
• Safely remove and bivalve a cast
• Select an appropriate anesthetic for the injury
Class size will be limited to 30 participants.
Course Director: William Gluckman, DO
Faculty: Mark Butler, MD; Terry Buzzard, MD; Tom Gocke, PA; Pamela Sullivan, MD

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PRACTICE MANAGEMENT


Six pathways to urgent care growth
UCAOA
Investors in an urgent care center expect to earn a return on their capital in the form of distributions from the center's operating profits as well as appreciation of the value of the business in event of a sale. Alan Ayers, UCAOA board member and content advisor, explains that return on investment is maximized as profits grow, and thus provides six mechanisms by which urgent care centers can increase their bottom lines.
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UCONNECT


Networking Groups
UCAOA
UCAOA provides peer groups (forums) in UConnect as a way for you to ask questions — and provide answers — to your fellow members and industry experts. New questions were recently posted in the following UConnect Networking Groups:
• Billing & Coding
• Clinic Start Up
• EHR Users
• Hospital Owned
Some of these questions are still in need of an answer or opinion. All members of UCAOA are eligible to join the groups. Be a resource to your fellow members and join in the dialogue — post an answer or a question of your own today!

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IDEA OF THE WEEK


Sub-par performer
UCAOA
If your team is dealing with a sub-par performer, don't focus on that individual's actions, but rather, his or her beliefs around the action. To get down to the root problem, ask, "What belief do you have that makes you think it's OK to do (such and such)?" How they respond will provide insight as to their perceptions, commitment and attitude. Correct their thinking and you can more easily correct their behavior.
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JUCM


Now online in JUCM
UCAOA
Urgent care centers are known for being safe, welcoming and profitable — all qualities that can also make them vulnerable to crime. But urgent care centers can be comforting to the neighborhood and also tough on crime, as Alan A. Ayers, MBA, MAcc, explains in this month’s JUCM Web-exclusive article. Among the steps he recommends for reducing your center’s security vulnerabilities while increasing its rapport with the community are security walk-throughs by local police, ensuring that you have adequate lighting, and instituting policies aimed at making patients feel welcomed and criminals uncomfortable. Read “Protecting Your Urgent Care Center Against Robbery” by visiting JUCM online(online only).
The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an e-mail to editor@jucm.com for information on our author guidelines.

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INDUSTRY NEWS


After a stall, Kroger could add clinics
Cincinnati Business Courier
Kroger Co.’s Little Clinic appears ready to grow, perhaps by as many as 30 locations by the end of the year, according to an industry report. With such an expansion, the retail clinic operator would have more than 120 sites across the country, according to a July 1 update from the Shoreview, Minn.-based consulting firm Merchant Medicine.
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Healthcare job growth tops all others
Healthcare IT News
Jobs in the healthcare sector have grown faster than in any other industry, according to a new report from the Brookings Institution. Over the past decade, the healthcare industry has added 2.6 million jobs nationwide, accounting for a 22.7 percent employment growth rate over 10 years, compared with 2.1 percent employment growth rate in all other industries, the report found.
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PRODUCT SHOWCASE




Urgent care facility given go-ahead
The Daily Telegram
The Adrian Planning Commission recently voted unanimously to approve the site plan for a new Michigan urgent care medical facility. The new facility, which will include the property at 723 N. Main St., is being built by Dr. Farah Iftikhar of Urgent Care Management P.C. of Farmington Hills.
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Conn. urgent care center debuts medical advice YouTube series
PRUnderground
Doctors Express of Danbury, Conn., has released the first of what will be an ongoing series of video blogs designed to help the public manage and control seasonal afflictions such as spring and summer allergies, ticks and Lyme disease, as well as managing chronic conditions like diabetes and hypertension.
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MeMD Inc. announces partnership with Maricopa Integrated Health Systems
PRWeb
Arizona-based Maricopa Integrated Health Systems recently announced its partnership with online medical care provider MeMD Inc. After a long and involved vetting process, MeMD Inc. was awarded a five-year contract to provide online medical care services to MIHS's 4,400 employees and their dependents.
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FEATURED COMPANIES




Retail medical clinic boom? Not so much, Twin Cities analyst says
Minneapolis/St. Paul Business Journal
Consulting giant Accenture last month predicted the number of retail medical clinics in the U.S. would double by the end of 2015, thanks largely to the federal healthcare law. But a Twin Cities analyst says Accenture's projection is over the top, perhaps by several hundred clinics.
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Clinics in workplaces make healthcare more convenient
Wisconsin State Journal
If any of the 850 employees at Trek in Waterloo, Wis., develop a sore throat or get hurt bicycling, they can go to an on-site clinic instead of driving to a doctor's office and missing more time away from work. "We wanted to make healthcare more convenient for our employees," said Jennifer Pagels, human resources director at Trek, which opened the clinic in 2011.
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PRODUCT SHOWCASE




Business uncertainty lingers with delay in health reform employer mandate
Tampa Bay Business Journal
The one-year delay in implementing the Affordable Care Act employer mandate presents a mixed bag of reprecussions for businesses. The Obama administration’s decision to delay the mandate means businesses with 50 or more employees do not face penalties in 2014 for not providing health care insurance. Businesses with fewer than 50 employees were exempt from the mandate.
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The nurse practitioner will see you (and you) now
Houston Business Journal
As more newly insured Americans seek out primary medical care, states can look to nurse practitioners to help fill a growing physician gap, research shows. States with less restrictive regulations on nurse practitioners' scope of practice have two and a half times more patients receiving care from such medical professionals, according to research from the University of Texas Medical Branch at Galveston.
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