UC Access July 2, 2015
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July 02, 2015

|UCAOA News|Practice Management|Clinical News|Meetings & Education|Idea of the Week|Industry News|
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Brief Survey: EKG overreads
EKG interpretation can lead to greater patient and doctor satisfaction, less need of referring the patient to a hospital and more decision making can take place at the urgent care center. Please help UCAOA determine the use of EKG overreads in the urgent care industry bytaking this two-question survey.
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Additional Resource:Look back at previous UCAOA mini survey data by accessingData Insights.


Healthcare report 2015: Urgent alternative
Central Penn Business Journal
People are still walking (or limping) into ERs when they don't need to — and that's something Central Pennsylvania hospitals are trying to cure through the burgeoning urgent care market. UCAOA Board Director and Practice Management Content Adviser, Alan Ayers, MBA, MAcc, is quoted in the article as saying "Some of the larger markets have reached the point of saturation, but there's still real growth opportunity in places like Central Pennsylvania."
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Additional Resource:The UCAOA 2015 Fall Conference will feature these new tracks: Differentiating Your Center in Competitive Markets and Operations 2.0: Practical Insights for Improving Day-to-Day

Urgent Care M&A Bolts 118%
2014 was a break-out year for urgent care M&A, with evidence as clear as the first line on an eye-chart.

Anyoneof these data points or developments is a sign of a vibrant M&A climate. Put them all together, vibrant quickly becomes voracious.

Our just released edition of marketWATCH:TBG Spring 2015 marketWATCH: Urgent Care

Practice innovators: Building for success
Medical Economics
UCAOA Board Secretary and CEO of Urgent Care Now, John Kulin, DO, takes pride in blending the old fashioned notion of customer service with an effective use of technologies and approaches to engaging patients, motivate staff members and, ultimately, supercharge revenue. Recently selected as one ofMedical Economics'innovators, Kulin's practice is growing through both expansion and increased patient volume, and in this article he shares some of his strategies for success including emphasizing customer service, leveraging technology, coordinating care, building a goal-oriented, unified company culture, and planning carefully for growth and expansion.
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EHR, Practice Management, Care Coordination

As an urgent care provider, your ability to connect your treatment to other providers across the care continuum is essential.

With athenahealth, urgent care providers enjoy seamless care coordination, fully integrated with cloud-based services for EHR, practice management and patient engagement.Learn more.
Why Choose The Medicover Hospital

When choosing our hospital, you entrust your health to the best specialists whom you choose yourself before an examination, a procedure or surgery. Our medical staff consists of 170 doctors, 80 nurses, 20 technicians (radiologists and ultrasound specialists) who every day treat and save patients’ lives.
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  • Does my stealth startup need PR?
    B2B Marketing Insider
    A lot of startups are in stealth mode, and don’t want anyone to know what they're working on. This is a common mistake driven by several fears: Fear of failure, fear of competition, fear of possibly actually succeeding. The truth is your startup does need PR even if you aren't telling the public what you're up to, in fact, that could be your biggest asset.
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    Additional Resource:Attend the UCAOA Comprehensive Clinic Startup track at the 2015 Fall Conference, September 24-26 in New Orleans.

    VisualDx: What's the Diagnosis?
    Parents of a 20-month-old boy brought him to urgent care after his fever lasted for longer than a week. At first they thought he had a bad diaper rash, but then they realized that the erythema on his perineum was actually skin peeling. They grew more concerned when they noticed their son’s hands and feet were swelling and he had a strawberry red tongue. Use the VisualDx differential builder to make a diagnosis! For the quiz answer, visit:visualdx.com/ucqz/03
    Promoted byVisualDx
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    Smartphone photo quality good enough for telemedicine consults
    Telemedicine is increasing the popularity of image-based consultation, so researchers in Sweden and South Africa set out to determine whether photos from smartphones could be trusted for clinical diagnosis. In short, they determined the answer is yes.
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    Additional Resource:Innovation Summit: Video not always best for telemedicine (MedCityNews)|Online telehealth services now available to Anthem members (Springfield News-Leader)

    T Sheets Digital for Urgent Care
    In the increasingly competitive urgent care market, the ability to document quickly and accurately while providing quality care is critical.

    T Sheets Digital is the most efficient, effective and affordable solution for urgent care.

    The ICD-10-ready and urgent care-specific content helps you streamline processes, improve throughput and increase patient satisfaction.


    Holiday weekend means patient influx
    The Fourth of July holiday is approaching. You might have plans for a family barbeque or weekend getaway, or you're gearing up to treat the potential influx of patients, compliments of this weekend's holiday festivities. Before you assess your first case of food poisoning or set an arm cast,check outthe all-new clinical tracks held at the 2015 Fall Conference (Sept. 24-26 in New Orleans). Course presentations will feature adult and pediatric urgent care cases to replicate challenges most often encountered in urgent care medicine. Add on Splinting and Casting or one of the four other workshops from theHands-on Clinical Boot Campfor a one-time $25 fee, which reserves your spot in class. Fall Conference is an ideal venue for center practitioners to brush up on or learn new clinical skills — management of just two fractures or advanced-level suturing can pay for tuition.Register todayto secure your spot!
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    Urgent Care: Reviews And Perspectives

    Urgent Care: RAP is a monthly audio CME program! Each month we pack in 3.5 hours of amazing urgent care education. Whether we review changing practice patterns, cover new literature, reinforce core concepts, or interview the best and the brightest, you’ll always get a healthy dose of humor and fun.Learn More


    Use Groupon
    Consumers love to grab a great deal. Let potential patients in your community know about your urgent care center's cost-effective, high-quality services by participating in a Groupon deal. Groupon offers group buying online through daily deals, and has proven to be wildly popular with consumers.See how Absolute Quick Care used Groupon for a sports physical or full medical checkup.To ensure greater success through Groupon, outline your goals and objective for using the service and have a plan in place for how your center will handle the potential influx of new patients.
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    Missed an issue of Urgent Care Access?Click hereto visit the Urgent Care Access archive page.

    There are workplaces and there are work families.

    Patient First offers excellent benefits packages, flexible hours, and competitive compensation for Physician and Physician Assistants.
    Faster, More Accurate Diagnosis
    VisualDx: An award-winning, web-based clinical decision support system designed to enhance diagnostic accuracy, aid therapeutic decisions, and improve patient safety at the point of care.MORE


    The real harm in multitasking
    You're probably reading this issue of UCAccess while scanning emails and answering texts, but your multitasking is actually problematic. That’s according to new studies that show multitasking kills performance and may even damage your brain. Research conducted at Stanford University found that multitasking is less productive than doing a single thing at a time. The researchers found that people who are regularly bombarded with several streams of electronic information cannot pay attention, recall information, or switch from one job to another as well as those who complete one task at a time. The researchers also found that frequent multitaskers performed worse because they had more trouble organizing their thoughts and filtering out irrelevant information, and they wereslowerat switching from one task to another.Are you a multitasker?Take our quick poll to let us know.
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    SCOTUS ruling on the Affordable Care Act expected to increase M&A
    The Street
    Following the Supreme Court decision rejecting a challenge to the Affordable Care Act, hospitals can confidently broaden their geographic reach and widen their care offerings by acquiring physician groups, imaging businesses and urgent care facilities; they can buy other hospitals too. One industry banker noted that people in the hospital industry had been anxiously awaiting a decision on the ACA as a result, many buyers and sellers have waited on the sidelines.Watch video
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    Tablets and portals may not be a hit, but wearables show promise
    By Scott E. Rupp
    It seems patient engagement efforts may require more work if the latest survey holds true. According to a study published in the Journal of the American Medical Informatics Association, giving patients access to portals and tablets "does not have a great impact on their understanding of their care and treatment." The hypothesis was that tablets and apps would result in greater knowledge of team members' names and roles, planned tests and procedures, medications and higher patient activation.
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    Is America's broadband infrastructure ready for the Silver Tsunami?
    By Christina Thielst
    When the cable guy recently came out to my house due to slow connections, I learned that the wire between the street and the house was not capable of handling the current wireless and Internet requirements of my family. With this in mind, a new report has me wondering if the U.S. broadband infrastructure will be capable of handling the needs of the impending Silver Tsunami — the aging of baby boomers. The report assesses the adoption and use of Internet-enabled health and fitness devices.
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    Missed last week's issue? See which articles your colleagues read most.

    Urgent care helping to fuel top-line growth
    Survey results: How many hours do you sleep per night?
    UCAOA details urgent care landscape to congressional agency
    20 things to know about urgent care
    Fourth of July press release

    Urgent Care Access
    Amanda Mannina, UCAOA Director of Marketing & Managing Editor, 331.472.3743
    For further information about UCAOA, please contact:
    Urgent Care Association of America
    387 Shuman Blvd, Suite 235W
    Naperville, Illinois 60563
    T: 877-698-2262 | E:info@ucaoa.org

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