UC Access June 13, 2013
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UCAOA News Meetings & Education Practice Management Idea of the Week JUCM Industry News





UCAOA NEWS

CDC Releases Toolkit to Assist with Patient Notification Events
UCAOA
CDC has released a new toolkit to assist health departments and healthcare facilities, like urgent care centers, with notifying patients after an infection control lapse or potential disease transmission during medical care. The toolkit includes the key steps to initiate a patient notification. It also provides resources to assist with creating notification documents, planning media and communication strategies, developing communication resources and releasing notification letters.

CDC's Patient Notification Toolkit is available on-line.
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MEETINGS & EDUCATION


UCAOA Urgent Care Fall Conference Offers Marketing — Two Ways!
UCAOA
There are countless components that go into marketing an urgent care center including external ways to get your name out, and internal elements that sell your center once you've brought the patient or "customer" in.

The Urgent Care Fall Conference offers two-day immersion courses on external and internal marketing. Join us October 3-5, 2013 in Glendale, Arizona for these innovative courses:

Urgent Care Marketing - the Basic Essentials is dedicated to all basic components of your external marketing plan. It covers understanding your consumer/the competition, creating your brand, media choices, digital and social media, grassroots, budgeting and ROI.

Internal Marketing Tools for Improving the Patient Experience dives deep into what you are doing in your center that can really make a difference. This course will help you analyze why the patient experience matters, how to develop a patient-centric culture, the importance of managing and reducing wait times, and how to measure satisfaction.

Registration opens next Monday, June 17th. Look to the UCAOA Fall Conference webpage for more information.

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PRACTICE MANAGEMENT


Mastering the Art of Delegation
UCAOA
If there were just one word to describe the typical urgent care operator, that word would be…busy. If you have more tasks to accomplish than hours in the day, then it’s time you learn how to delegate. In his June article, Alan Ayers examines the art of delegating, and provides steps to help with the process. Click here for the article!
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IDEA OF THE WEEK


Location, Location, Location!
UCAOA
When coding medical procedures — the documentation must contain a clear and separate procedure note indicating how, what, where, when and why as well as the specific body area or site location of the laceration, fracture or other procedure.
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JUCM


Now Online in JUCM
UCAOA
A new urgent care Images Challenge case is now available only on the JUCM website. Review the case of a 12-year-old with a blow to his elbow. Consider what your diagnosis would be, then check the case resolution to see if you were right. To take the Images Challenge, go to http://jucm.com/iucc/?id=148

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an e-mail to editor@jucm.com for information on our author guidelines.

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JUCM receives American Society of Healthcare Publication Editors Award
UCAOA
UCAOA and Braveheart Group are proud to announce that JUCM won Gold and Silver Awards in the American Society of Healthcare Publication Editors 2013 Awards Competition.

The May 2012 cover of JUCM, with its eye-catching photo with a view from inside a patient's mouth during an oral examination, won the Gold Award for Best Cover: Photo. By almost literally putting the viewer "in the dentist's chair," it spoke eloquently to both our readers and the contest judges of the need for urgent care providers to deal with dental emergencies with both efficiency and compassion. Congratulations to Art Director Tom DePrenda for the award, JUCM's first Gold for a cover and third in the journal’s history.

The May 2012 cover story — on Managing Dental Emergencies — won the Silver Award for Best Feature Article. With this article, authors Katherine Hurst, MSc, M.D., and Richard E. Walton, DMD, MS, armed urgent care providers with the information they need, through text, illustrations and photos, to effectively manage common and less common, treatable dental emergencies. We’re proud of our association with Drs. Hurst and Walton and their contribution and we salute them and all of our authors.

This is the sixth year in a row that JUCM has been recognized in the ASHPE competition and our third Gold Award and third Silver Award.

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INDUSTRY NEWS


Healthcare's overlooked cost factor
The New York Times
When the Evanston Northwestern Healthcare Corporation merged its two hospitals with the neighboring Highland Park Hospital just north of Chicago 13 years ago, the deal was presented as an opportunity to increase efficiency and improve the quality of patient care.
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Doctor pay rises to $221K for primary care, $396K for specialists
Forbes
Physician compensation rose only slightly last year as more of doctors' compensation was based on the quality of care they provide and whether their patients are satisfied, a new salary survey indicates. The 2013 Medical Group Management Physician Compensation and Production Survey Report showed physician pay increases were largely flat, rising about 3 percent for primary care doctors — family doctors, internists and pediatricians — to $220,942 in 2012 compared to $212,840.
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Physicians shut out of ACOs seek to merge practices
HealthLeaders Media
Faced with few ACO options, physicians are increasingly considering merging their practices, which would enable them to reduce expenses and wield more clout in negotiations. Physician practices are beginning to feel the changes in managed care forced by the Affordable Care Act, and are looking for ways to stay profitable as the payer landscape shifts.
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Looking for similar articles? Search here, keyword "Affordable Care Act."


Healthcare providers speak up for immigrants
USA Today
A man walks into the lobby of Cayce Family Clinic in Nashville — "The rain brought me in!" he cries in mock distress — and the woman behind the counter jokes with him in English. Then another patient approaches her and she switches back to Spanish.
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