UC Access June 4, 2015
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June 04, 2015

| UCAOA News| Practice Management| UCAOA Accreditation and Certification| Clinical News| Meetings & Education|
| Classified Ads| Idea of the Week| Industry News| UCAccess Top Articles|


Brief survey: Patient visit increase due to ACA
According to the U.S. Census Bureau, before the Affordable Care Act in 2009 about 48.6 million or 15.7 percent of the population was uninsured. As of March 2015, HHS reported a total of 16.4 million covered due to the ACA between the Marketplace, Medicaid expansion, young adults staying on their parents plan, and other coverage provisions. UCAOA is conducting a brief survey to determine if the newly insured are translating into more patient visits for urgent care centers. Please take our brief survey; results will be published in next week’s UCAccess.
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Additional Resource: Look back at previous UCAOA mini survey data by accessing Data Insights.


Urgent Care Musings: Insights from the Field
In this month's expert blog, UCAOA Board Director Alan Ayers, MBA, MAcc, addresses a variety of current topics affecting the urgent care industry including new state restrictions on telemedicine, emerging competition for urgent care centers by Doctors of Optometry, fuel points for retail clinic use, patient perceptions of in-center signage, and one urgent care's entry to the health insurance marketplace. Please note, content for logged in members only. This article provides 1 UCMC credit in Operations.
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Increased patient demand driving urgent care accreditation
Recognizing that exceptional care is critical for patients turning to urgent care centers, UCAOA offers the only existing accreditation program that incorporates national standards for quality, safety and scope of services provided. Since its introduction in March 2014, UCAOA Accreditation now extends to 30 organizations representing 219 urgent care centers and there are 843 Certified Urgent Care centers. There are also 843 UCAOA Certified Urgent Care centers based on scope of services. Both accreditation and certification programs continue to grow in response to increased patient demand. UCAOA accredited organizations are considered lower risk, which typically saves them between 2 and 15 percent on insurance premiums. For more information about UCAOA Accreditation, click here. You can also purchase the UCAOA self-assessment tool, which allows organizations to uncover policies and procedures in need of improvement.
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Urgent Care M&A Bolts 118%
2014 was a break-out year for urgent care M&A, with evidence as clear as the first line on an eye-chart.

Any one of these data points or developments is a sign of a vibrant M&A climate. Put them all together, vibrant quickly becomes voracious.

Our just released edition of marketWATCH: TBG Spring 2015 marketWATCH: Urgent Care


CMS releases 2013 physician utilization and spending data to public
On June 1, the Centers for Medicare and Medicaid Services (CMS) released calendar year 2013 Medicare utilization and payment data for physicians in an effort to create greater transparency of the medical services they provide. The data files include information on 950,000 physicians and other healthcare providers that allow for comparisons by specialty, as well as the types and volume of services provided. The data also contain information on provider location, which allows for geographic comparisons. An important shortcoming of the data is that it tells nothing about the quality of care provided.
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Study identifies Ebola virus's Achilles' heel
A team including scientists from Albert Einstein College of Medicine and the U.S. Army Medical Research Institute of Infectious Diseases has identified the molecular "lock" that the deadly Ebola virus must pick to gain entry to cells. The findings, made in mice, suggest that drugs blocking entry to this lock could protect against Ebola infection.
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EHR, Practice Management, Care Coordination

As an urgent care provider, your ability to connect your treatment to other providers across the care continuum is essential.

With athenahealth, urgent care providers enjoy seamless care coordination, fully integrated with cloud-based services for EHR, practice management and patient engagement. Learn more.
Why Choose The Medicover Hospital

When choosing our hospital, you entrust your health to the best specialists whom you choose yourself before an examination, a procedure or surgery. Our medical staff consists of 170 doctors, 80 nurses, 20 technicians (radiologists and ultrasound specialists) who every day treat and save patients’ lives.
Successful Urgent Care Marketing Ideas

Our full-color postcards are designed to deliver peel-off magnets to homes and offices, via bulk mail.

The magnets, customized for your urgent care, are functional and long lasting. Once placed on a refrigerator or file cabinet, they’ll work to lead patients to your doorstep.
Learn more...


Hotel block open for 2015 Fall Conference
The all-new UCAOA 2015 Fall Conference will be held September 24-26 at the Sheraton New Orleans Hotel, near the heart of city. New Orleans exemplifies European culture from its popular French and Spanish Creole architecture to its famous cuisine, music and annual celebrations. The city is often referred to as the "most unique" in the U.S., and annually draws more than 9 million visitors. A popular destination for tourists and trade meetings, New Orleans hotels often sell out quickly, especially on weekends. If you're already registered to attend the Fall Conference or are planning to join us in New Orleans, UCAOA is advising all participants to book your hotel accommodations early because the UCAOA room block at the Sheraton Hotel will sell out. Click here to make your reservation now by using the applicable attendee or exhibitor link.
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Earn UCMC credit by reading UCAccess articles
Obtain your Urgent Care Management Certificate (UCMC) more efficiently and economically through UCAOA credit-related articles in the Practice Management section of UCAccess. UCMC applicants who are UCAOA members can receive 1 credit for reading certain articles and passing a 5-question quiz. Upon passing, the credit will reside in your UCAOA profile under My Credits. Up to 5 UCMC credits can be obtained through participation in article-related quizzes. If you're not enrolled in UCMC, get started today.
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VisualDx: What's the Diagnosis?
A 62-year-old man went to his local urgent care center complaining of ocular pain, excessive tearing, blurred vision, and photophobia in his left eye. This recent occurrence happened in just the past few days, but he recalled the same symptoms several months earlier. Use the VisualDx differential builder to make a diagnosis! For the quiz answer, visit: visualdx.com
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Promoted by VisualDx

Webinar: Workplace Violence & Chemical Dependency in Urgent Care Centers
Sixty percent of workplace assaults occur in healthcare facilities, according to the International Healthcare Security and Safety Foundation. Be better equipped to manage and respond to a potential workplace incident by attending UCAOA's one-hour webinar Workplace Violence & Chemical Dependency in Urgent Care Centers to be held on Thursday, June 18 from 1-2pm CT. Organizational Psychology expert, Kelly Ogle will explain how interpersonal relationships, environments and organizational policies in the workplace can greatly impact center operations and staff safety. Register now; member $50, non-member $70
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Immediate care/occupational medicine practice for sale
Mid America Medical Center
Established, fully equipped center located on a major commercial route in Chicago's Western suburbs. Facility has ample parking and great visibility and access.
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T Sheets Digital for Urgent Care
In the increasingly competitive urgent care market, the ability to document quickly and accurately while providing quality care is critical.

T Sheets Digital is the most efficient, effective and affordable solution for urgent care.

The ICD-10-ready and urgent care-specific content helps you streamline processes, improve throughput and increase patient satisfaction.

Property for sale in Ithaca, NY
Jon Gould
Prime property in a medical-dental destination, commercial area in Ithaca, New York. The parcel is 1.82 acres located near Cornell University. A great investment and well suited for an urgent care facility.
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Additional Resource: To place specialized classifieds to promote real estate for potential development or lease as well as for non-medical equipment sales, UCAOA offers a 30-day or 60-day posting. Pricing per posting: 30 days: $100 member | $150 non-member / 60 days: $150 member | $200 non-member.

UCAOA Job Bank: Find qualified UC professionals
The UCAOA Job Bank is an online employment solution for companies seeking qualified urgent care professionals and a career center for urgent care professionals desiring a new position. Rates for posting a position are based on duration and quantity needed, and UCAOA members receive a 10 percent discount. For more information on the UCAOA Job Bank, or to post or search available positions, visit http://jobs.ucaoa.org/.
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There are workplaces and there are work families.

Patient First offers excellent benefits packages, flexible hours, and competitive compensation for Physician and Physician Assistants.
Faster, More Accurate Diagnosis
VisualDx: An award-winning, web-based clinical decision support system designed to enhance diagnostic accuracy, aid therapeutic decisions, and improve patient safety at the point of care. MORE


Create a clever video
UNC Rex Urgent Care in Raleigh, NC created a clever video last fall featuring their staff and mascot. Videos are a great marketing resource to catch the attention of prospective patients, and featuring a mascot furthers center recognition (it also gets you admittance to many community events.) View the video now
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Additional Resource: UCAOA members, download the FREE UCAOA media toolkit, filled with community event ideas, press release templates, talking points, and more | Share your great ideas with UCAOA, email amannina@ucaoa.org or rreed@ucaoa.org.


NextCare acquires three Ariz. urgent-care centers
Modern Healthcare
NextCare Holdings, a Mesa, Ariz.-based urgent-care and occupational medical services provider, has acquired three new facilities in Arizona, allowing it to provide care to more than 90 percent of the state's population.
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Despite Obamacare, gap health insurance market explodes
Despite the promise of coverage through the U.S. Affordable Care Act, the number of people applying for non-compliant, short-term health insurance policies was up more than 100 percent in 2014, according to new data available from companies who broker these policies. This type of health insurance is exactly the kind that the ACA, known commonly as Obamacare, was supposed to upgrade.
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Missed an issue of Urgent Care Access? Click here to visit the Urgent Care Access archive page.

Choosing telehealth for growth: Evaluating logistics and operations
By Karen R. Thomas
One of the first steps toward choosing the right telehealth program for your business is to determine the needs of your customers, clients and/or patients so you can assess how telehealth will help them achieve better health outcomes. However, an equally important step in choosing the right telehealth program is to evaluate the logistics that will be required. Here are some important considerations when planning to add telehealth to your business.
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Providers want CMS to slow down EHR superhighway
Modern Healthcare
Hospitals are imploring CMS to slow down its pace as it works to have providers adopt and meaningfully use electronic health records. In March, the agency released a proposed rule for what it called Stage 3 of getting providers to make the digital change. The proposed rule would require nearly all providers to report on a full calendar-year cycle beginning in 2017 and would require electronic reporting of clinical quality measures beginning in 2018.
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Missed last week's issue? See which articles your colleagues read most.

10 Ways to Keep Your Staff Engaged At Work
Survey results: OccMed and urgent care services
Recognizing Employee Disengagement and Taking Steps to Re-engage
Practices have until June 30 to register for PQRS GPRO
Comvest Partners announces sale of FastMed Urgent Care

Amanda Mannina, UCAOA Director of Marketing & Managing Editor, 331.472.3743
For further information about UCAOA, please contact:
Urgent Care Association of America
387 Shuman Blvd, Suite 235W
Naperville, Illinois 60563
T: 877-698-2262 | E: info@ucaoa.org

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