UC Access May 24, 2012
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UCAOA News Meetings & EducationUConnectJUCMIndustry News


Add UCAOA to your Mailing List
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Does your center use direct mail as part of its marketing strategy? We'd love to see what you're doing! Please add us to your mailing list:

Urgent Care Association of America
387 Shuman Blvd.
Suite 235W
Naperville, IL 60563

We're interested to see how your center is marketing itself, and will pick out a few examples to showcase at the upcoming Fall Conference.

Pssst! Are you planning any Summer mailings using the new Industry Awareness Campaign? Please send one our way!

Sample Policy and Procedure Manual
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In case you haven't already heard, the 432-page Sample Policy and Procedure Manual "book" is available! The manual contains more than 250 sample policies, all specific to urgent care centers. It is provided on a flash drive and available in both .doc (editable) and .pdf formats. The flash drive also includes a Bonus Supplement of Clinical Policies.

Click here to review the PPM Table of Contents, order online or download the printable order form!

Meetings & Education

Fall in The Big Easy
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Detailed information about the Fall Urgent Care Conference is coming soon. For now, be sure to mark your calendars for Oct. 25-27 in New Orleans!

Courses will include:
  • Comprehensive Clinic Startup
  • Clinical Masterclasses
  • Marketing Your Center from Research to ROI
  • Advanced Financial Management
Stay tuned!


Featured Discussion Question
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The Discussions tab on UConnect is the place to post your industry questions and to be a resource for your fellow members.

The following question was recently posted to the Urgent Care Practice Managers Discussion Group:

One of our organization's NPs is authoring an article intended for publication in the JUCM regarding how medications prescribed in UC settings can affect the management of patients with DM. I am supplying her with a list of the top 10 meds prescribed in our UC centers. Would anyone else be willing to send me the same information for your centers? We are only looking for the names of the top 10 drugs prescribed over a six-month period.

Can you help? Post a response to this question today!

If you're a member of UCAOA and haven't checked out UConnect, what are you waiting for? There's no excuse for missing out; the site is part of your member benefits and logging in is easy. Take a look!


Now Online in JUCM
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Use of social media is fast becoming one of the most vital tools in patient decision-making about providers. Urgent care providers without a social media presence may potentially be losing patients, but how do you launch an effective social media marketing campaign? This month's JUCM Web-exclusive article — based on a popular session at the recent UCAOA conference — explores the evolving social media landscape and gives urgent care providers the information and tools they need to start their own effective social media campaigns. Learn the rules of the Internet road for blogs, Facebook, Twitter and other social media outlets by clicking here (online only).

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.

Industry News

Banner Health, Aetna reach for ACO gold
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Aetna recently announced an agreement with Banner Health Network to provide technology that will support a health information exchange, improve patient data analytics and add mobile connectivity. That combination of tools will help BHN offer services to more than 200,000 patients. The announcement comes as the Banner Health Network, a Phoenix-based health system, transitions into an accountable care organization through the Pioneer Accountable Care Organization initiative. More

Neither public nor private: A healthcare system muddling through
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The United States is unique among developed nations in the extent to which it has resisted a government-run healthcare system. Nevertheless, it has often been said that the United States has the most heavily regulated healthcare system in the world. What does this mean? In fact, our healthcare delivery and finance systems are mixed public and private. Healthcare professionals practice independently or in groups, while hospitals and other healthcare facilities are privately owned. More

Is a 'cloud'-based EHR for you?
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Which electronic health record system should I select? Among physicians and managers in small-group practices today, there is no more common question. But lately, another vexing question has emerged: Whether to install EHR software on servers in your office, or subscribe to an Internet-based system maintained in "the cloud." More

EHR incentive payments improve bottom line of for-profit hospitals
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Meaningful use incentive payments made in 2011 helped boost the bottom line for several for-profit hospital companies by nearly $400 million, according to Fitch Ratings. Fitch's report, "For Profit Hospitals Quarterly Diagnosis," found that meaningful use incentive checks added a cumulative $396 million in earnings before interest, taxes, debt and amortization. More

Payor-provider integration: Anatomy of the Highmark-West Penn Deal
Becker's Hospital Review Share Share on FacebookTwitterShare on LinkedinE-mail article
Bob Edmondson, former vice president at West Penn Allegheny Health System in Pittsburgh, and Poras Davé, managing director at Apex Health Solutions, recently discussed payor-provider integration and shared their experiences with West Penn's recent integration with insurer Highmark. Edmondson began by discussing current consolidation in the healthcare industry. He believes healthcare is "on the throes of a major industry consolidation" but is unsure what exactly the consolidation will look like. More

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