UC Access May 10, 2012
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UCAOA News Meetings & EducationPractice ManagementJUCMIndustry News


Certification Application Deadline Approaching
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Interested in distinguishing your center by earning the Certified Urgent Care (CUC) designation? The deadline to apply for consideration for the Q2 cohort is Friday, May 25.

The Certified Urgent Care program helps the public identify urgent care centers and promotes and advances the urgent care industry. Urgent Care facilities with the CUC designation have:
  • A Mark of Distinctionto educate your community and eliminate confusion with other kinds of providers
  • A Tool for Negotiationto provide a national benchmark for discussing higher fee schedules
  • An Edge in Marketingto clearly and effectively describe your level of services
Submit your materials today!

Meetings & Education

Spring 2012 Course Recordings
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Unable to join us at the 2012 National Urgent Care Convention in Las Vegas? Never fear, you still have a chance to benefit from the various educational courses offered during the Convention! CME credit is available for these online courses. Audio recordings of the new sessions (accompanied by PDFs of the materials) will soon be at your fingertips, including:
  • 23 clinical sessions
  • 25 practice management sessions
  • 2 PreCon courses — Plain Film Radiology: An Expert Review (6 hours) and Building a Better Front Office (3 hours)
UCAOA will send you an email when the new recordings are available in the Online Education section of our website.

Convention Attendees: Keep your eyes on your email, you'll receive a message shortly with instructions on how to access your free recordings!

Accreditation Statement
The Urgent Care Association of America is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. This activity has been approved for AMA PRA Category 1 Credit™.

Practice Management

What Urgent Care Operators Need to Know About Employee Break Rooms
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In his May article, Alan Ayers, UCAOA's Practice Management Content Advisor, makes a compelling case for why the break room could be considered the most important room in your entire center ... and offers practical suggestions on how to manage it. According to Ayers, having a well-appointed break room is not only a way of showing employees that the business truly cares about them; it can also help build camaraderie and morale and help your center comply with federal and state employment regulations. Click here to read more!


Now Online in JUCM
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A new urgent care Images Challenge case is now available only online in JUCM. Review the case of a 20-year-old man who had an incidental finding on an X-ray of his ankle and view the image taken. Consider what your diagnosis would be, then check the case resolution to see if you were right. To take the Images Challenge, go to http://jucm.com/iucc/?id=122

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.

Industry News

Doctors' love-hate relationship with EHRs
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As with anything new, most physicians go into implementation of an electronic health record system with certain expectations. Sometimes those expectations are exceeded, sometimes they are not met — for better or worse. Many likes and dislikes about EHRs are consistent in the physician community. Implementation will, no doubt, change a practice. More

When to use urgent care clinics
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VideoBriefFaced with a medical problem, many people opt for the emergency room or they contact their primary physician. But in Health Checkup, we look at when to use a third option: urgent care centers. Sam Baker talked with Dr. Sarah Holder, medical director of the Quick Care Clinic at Methodist Charlton Medical Center in Dallas. More

More than half of patients consider budget before making medical visit
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A survey of 1,069 people ages 18 to 84 by the American Osteopathic Association found 57 percent considered their budget before making health-related decisions. Nearly 31 percent attempted to be frugal by skipping or reducing annual visits to their primary care physician and 32 percent passed up or cut back on follow-up appointments. When it came to blood work and lab tests, almost 21 percent refrained from them because of cost concerns. Nineteen percent went without an imaging test. More

ER, urgent care hybrid to open in Minnesota
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A large group of emergency medicine doctors is opening a new health center in Eagan, Minn., that's a hybrid between an emergency room and an urgent care center. Going by the name the "Urgency Room," the center will be the second such site to be operated by Emergency Physicians Professional Association, a Minnetonka, Minn.-based group that opened its first Urgency Room in Woodbury, Minn., during fall 2010. More

Patient-centered care redistributes responsibility
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In 2008, a 23-year-old woman with severe cystic fibrosis successfully carried and delivered a healthy, full-term baby girl in New York. Despite that major achievement, the complex regimen of daily medications that Christina Marie McDonald needed to manage her disease created challenges. The circumstances of McDonald's delivery served to highlight an issue that hospital personnel had already begun to grapple with for adult patients with CF: how to deliver the same quality of care in the hospital that patients routinely administer themselves at home. More

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