UC Access April 24, 2014
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Meetings & Education JUCM Idea of the Week Members in the News Industry News






MEETINGS & EDUCATION


Call for speakers: 2014 Fall Conference
UCAOA
UCAOA invites you to submit a proposal to join our roster of dynamic speakers for our Urgent Care Fall Conference, Oct. 9-11 in Denver. If you have a presentation that speaks to urgent care clinicians, professionals, administrators or clinic owners/operators, and helps them expand their knowledge, advance their practice and improve their quality of care, we want to hear from you. Submit now until 5 p.m. Central on Friday, May 2; thereafter, submissions will not be considered.
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PRODUCT SHOWCASE




UCAOA Accreditation Program gaining traction with UCs large and small
UCAOA
The UCAOA Accreditation is the only program to recognize not only quality and safety but also the scope of services provided by urgent care centers. The launch of the UCAOA Accreditation Program was announced last month during its annual national convention and since then has prompted much interest from large multi-centered urgent cares and small, independently owned facilities. This program has been developed for urgent care, by urgent care professionals to accommodate both large and small organizations; those that have been traditionally accredited by other organizations; and those seeking accreditation for the first time. UCAOA Accreditation is increasingly important to urgent cares to differentiate themselves from others and to showcase that they are the best in class for both certification and accreditation. In many cases, this distinction enables a center to qualify for in-network care for most providers. We encourage our members and all urgent care centers to pursue this unique recognition. Learn more now.
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NOW ONLINE IN JUCM


Case Report: Sarcoidosis
UCAOA
Taking a detailed history from a patient who presents for urgent care is always good medicine. That's a point amply underscored by the case report in the April issue of JUCM, about care of a 32-year-old Caucasian male with a current history of fevers, sore throat and back pain and a normal physical exam. To read "Case Report: Sarcoidosis," by Abrar Khan, MD, MBA, Revathy Nair, MD, and Mariann Melicharek, MD, FACEP, turn to page 22 online (or in print).

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.

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SPONSORED CONTENT




IDEA OF THE WEEK


Reserved parking
UCAOA
If the urgent care center is in a shopping complex with co-tenants such as restaurants and retail stores that experience ebb and flow in their traffic, there may be times patients will be unable to get a parking space close to the urgent care center's entrance. This can turn off prospective patients, particularly those who are injured or who incorrectly assume the urgent care is too crowded. When locating in a shopping center, office building or other facility with shared tenants, the urgent care operator should work with the landlord to reserve some patient parking spaces close to its entrance.

If you have tips or advice to share with others, please send your submission along with any photos to Amanda Mannina at amannina@ucaoa.org. Your idea may be included in an upcoming issue of UCAccess.

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PRODUCT SHOWCASE




MEMBERS IN THE NEWS


Business execs see opportunity in urgent care
Hartford Business Journal
Tom Kelly, a former corporate marketing executive, and business partner Ron Kippner, a former Wall Street executive, opened a Doctors Express urgent care franchise in Danbury, Conn., last year. The partners saw the franchise as a business opportunity in urgent care and a marketplace ripe for innovation. The partners are now preparing to open a second location in West Hartford. These business partners are unique in that their backgrounds are not in medicine, which is indicative of about 7 percent of urgent care centers nationwide, according to the Urgent Care Association of America. Read more

Additional Resources:
UCAOA offers many clinic startup resources for members and non-members. View the resources posted here or purchase the recordings of the Comprehensive Clinic Startup course presented during the 2013 Fall Conference (please note login is required for access; if you do not have one, please create a guest/non-member profile first.)

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Lahey Hospital and CareWell partnership reduces overcrowded EDs
FierceHealthcare
Burlington, Mass.-based Lahey Hospital & Medical Center, a multispecialty healthcare organization, opted to forego the expense of creating its own urgent care facility and instead collaborated with CareWell Urgent Care. The new partnership allows Lahey patients access to medical care at a lower cost and frees up the hospital's emergency care staff to focus on critically ill patients.
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Popularity of urgent care facilities on rise in Rapid City, S.D.
Rapid City Journal
Getting treatment for a sprained wrist once meant making an appointment to see a family doctor or rushing to the emergency room; however, increasingly in Rapid City, S.D., and across America, patients have the choice of stopping off at a neighborhood clinic that resembles an art gallery or high-end coffee shop more than a doctor's office or bustling emergency room. The push by medical groups toward urgent care has led to a small explosion of locations around town.
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Lourdes After Hours relocates, expands hours
Lourdes After hours
Last month, Lourdes After Hours in Lafayette, La., relocated to a new facility located at 1700 Kaliste Saloom Road and expanded its hours of operations 9 a.m. to 9 p.m. to Monday through Friday and 9 a.m. to 6 p.m. Saturday and Sunday. Lourdes After Hours is backed by the reputation and experience of Our Lady of Lourdes Regional Medical Center and is a UCAOA Certified Urgent Care Center. To learn more about the organization, click here.
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Practice Velocity receives No. 1 ranking by Black Book
VelociDoc urgent care blog
Practice Velocity LLC has placed No. 1 in 12 overall electronic medical record categories for urgent care and occupational medicine by Black Book Rankings. This is the fourth consecutive year the VelociDoc EMR has received No. 1 ranking. Additionally, Practice Velocity was ranked as the top vendor for subset honors, including Patient Health Data Management, Order Entry, Results Review, Medical Billing and Practice Management.
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FEATURED COMPANIES




INDUSTRY NEWS


More patients chose specialists over primary care docs in 2013
Modern Healthcare
In a report from the IMS Institute for Healthcare Informatics on how healthcare spending had risen after years of "self-rationing," 2013 may have marked the first year that office visits to specialty physicians outnumbered office visits to primary care doctors. It was the first such increase in four years. The Patient Protection and Affordable Care Act may temporarily alter this course as previously uninsured people gain coverage and enter the healthcare system via a local primary care office.
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Reactions mixed to CMS decision to release payment data
By Pamela Lewis Dolan
For the first time since Jimmy Carter was president, the Centers for Medicare and Medicaid Services has posted physician fee-for-service payment data to its website for public review and analysis. While researchers and number crunchers applaud the move, some in organized medicine are issuing warnings that the data should be used with caution as it can be misleading when taken out of context. CMS made the file available with a caveat that there are limitations to the data — a point with which the American Medical Association agrees, which is why it has successfully advocated for more than three decades to keep it private.
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Doctors shun insurance, offering care for cash
The New York Times
Dr. Gustavo Villarreal's Laredo, Texas-based family practice employs a "direct primary care" model, meaning health insurance is not accepted; rather, a flat $50 fee is charged for a patient visit. This cash-based model of care aims to keep costs down by avoiding the bureaucracy of the health insurance system, and high processing costs associated with accepting coverage.
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Doctor or nurse? Blurring the lines of medical treatment
By Dorothy L. Tengler
The journal Academic Medicine recently called for articles addressing these questions: What is a doctor? What is a nurse? Thirty years ago this would have been an absurd issue not only for doctors and nurses, but for patients as well. Roles were clearly delineated within the disciplines. The white coat indicated a doctor, and the white uniform and cap identified the nurse. The unspoken question here is whether nurses and doctors still have delineated roles, or are the roles, along with the skills, beginning to equalize?
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Henry Schein to provide free webinar series for NPs and PAs
Practicing Clinicians Exchange
Henry Schein and Practicing Clinicians Exchange have partnered to provide complimentary education to nurse practitioners and physician assistants in 2014. The 2014 Symposia Series has been designed to help clinicians keep up-to-date on recent guidelines and clinical trials and provide strategies for evidence-based management of conditions commonly encountered in the primary care setting. The first live webinar will be May 17. Click here for course information and details; when registering be sure to select UCAOA Newsletter.
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PRODUCT SHOWCASES


















The Urgent Care Association of America is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.










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