Register by April 5 and Avoid the $100 Walk-In Fee!
UCAOA Spring Convention
April 8-11 | Walt Disney World Dolphin Hotel
25 CME Credits Available
PreConvention | April 8 | Choose One
- Comprehensive Clinic Startup 2-day course (April 7-8)
- Growing Your Urgent Care: Sustainable Competitive Advantage
- Plain Film Radiology: An Expert Review
- Successful Reimbursement Strategies
- Taking Your Center from Good to Great
Main Convention | April 9-11 | Choose Sessions Onsite
Educational Topics Include:
Healthcare Reform, Front Desk Operations, Rash Treatment, Patient Flow, Dental Emergencies, Revenue Cycle Management, Abdominal Pain, Starting OccMed, Facial Anesthesia, Contracting with Payers, Growing Your Center, Pediatric Emergencies ... and MANY more!
Go to the National Urgent Care Convention page for more information on registration, session topics and the overall agenda.
John Kulin, D.O., FACEP, provides an interesting perspective this month about defining urgent care as convenient care. "Probably the toughest question about urgent care is, well, "What is urgent care?" Ask a gathering of 10 urgent care professionals and you'll probably get 10 different answers."
Click here to read the rest of the article!
Now Online in JUCM
One of the must-read articles in the March issue of JUCM is our practice management feature on offering language interpretation services in the urgent care center. If a patient is using federally funded programs to pay for healthcare services or is hearing- or vision-impaired, making available medical interpretation service is a legal requirement. It also makes good sense as a way of removing barriers to communication between patient and provider. To read "Language Interpretation Services in the Urgent Care Center" by Alan A. Ayers, MBA, MAcc, turn to page 29 JUCM online (or in print).
The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to firstname.lastname@example.org for information on our author guidelines.
Idea of the Week
Your center may be reaching consumers but not serving them. The billing system only reports visits that are coded and charged. Consider having the front office staff keep a log of all patients who arrive at the center but who are not served — along with the reason for leaving — such as out-of-network insurance, services not offered by the center, balking at wait time, etc. You may be surprised at how much potential revenue that's walking out your door!
A bridge to health — And away from ER overuse
North Carolina Health News via Kaiser Health News
There are patients in almost every hospital emergency room who do not need urgent care. They are there because they don't have health insurance or a regular physician, or they didn't know what else to do. Often, they are repeat visitors. It's a problem that leads to emergency department overuse and contributes to spiraling healthcare costs.
Private equity funds rapid growth of walk-in clinics
Walk-in clinics are popping up in shopping malls and main streets across the United States and private equity is helping fund the expansion. At least a dozen private equity firms have in the last few years plowed millions of dollars into urgent care clinics, which have become popular with people who do not have regular doctors or who like the convenience of their extended hours of operation.
10 technologies hospital leaders should be watching
The ECRI Institute has released its third annual 10 C-Suite Watch List. The list was compiled by polling various technical colleagues at ECRI, along with other associates of the company who track hospital and health care operations to figure out which issues were of the most importance to them. While some entries to the top 10 list are repeats from last year, many of the entries are new, as various technologies in certain fields have made great strides over the last year.
Flu season continues to wind down
The flu season, which got off to an early and virulent start, continues to wind down, U.S. health officials reported. Although still elevated, flu activity declined in most parts of the United States during the week ending March 16, the U.S. Centers for Disease Control and Prevention reported.
EHRs rush in where doctors fear to tread
Resistance to new technology may be futile, but it remains an issue for healthcare. "Physicians do have to spend more time at computers now, which diminishes the amount of time we can spend at the bedside and interacting with patients and actually doing those things like surgical procedures and interventions that only we have the skill and the knowledge and the training to do," says Steven J. Stack, M.D., chairman of the board of the American Medical Association.
Missed last week's issue? See which articles your colleagues read most.
Nurses guide, educate growing number of patients with concussions
Concussions have captured more attention in recent years as education spreads about what they are and the technology and tools that make them easier to detect. New York and New Jersey are among states responding to heightened awareness of concussions with new laws and care plans.
Health IT: Physicians are the easy part
American Medical News
Thanks to the meaningful use incentive program — the promise of up to $44,000 from Medicare or nearly $64,000 from Medicaid for adopting electronic health records, and the threat of a Medicare pay cut if they don't — the vast majority of physicians are using health information technology even if they aren't always happy with it. But there is no equivalent program aimed at patients.