UC Access March 22, 2012
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UCAOA News Meetings & EducationUConnectExhibitor HighlightJUCMIndustry News


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UCAOA's 2012 Board of Directors candidates have been announced ... and now you get to hear from them via recorded webinars! There are two Director positions up for election.

Click here to see the list of candidates and to access the webinars detailing their background, industry experience and reasons for wanting a spot on the Board. We look forward to collecting your vote on Wednesday, April 18, at the Spring Convention Members Meeting Lunch!

Unable to attend the National Urgent Care Convention? Submit this form by April 13 to designate a proxy for the election.

Meetings & Education

Spring Convention: Information & Discussion Sessions
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Attending the 2012 National Urgent Care Convention in Las Vegas? There's no shortage of networking opportunities available to you during the meeting ... here's a look at what's happening on Wednesday, April 18, at 4:45 p.m.:

State Networking Meetings
Join peers from your state to talk about local issues. The following states have scheduled meetings:
New Jersey
New York

Roundtable Discussions
Moderators will lead lively small group discussions on hot industry topics. Topics include: to primary care or not, choosing an EMR, scope of care, NP/PAs, occ med, nursing, hospital urgent care partnerships, pain management issues, soft tissue infections, fevers in young children and the Australian Experience.

Town Hall Meeting
Join us to discuss trends in billing and contracts. We will specifically discuss POS 20 vs. POS 10.

Consultants' Corner
Starting a center is no small feat ... and there's no shortage of questions along the way. During the Consultants' Corner, startup experts will be available to answer your burning questions.


Featured Discussion Question
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The Discussions tab is the place to post your industry questions and to be a resource for your fellow members.

Below is a question that was recently posted to the Hospital-Affiliated Urgent Care Center Discussion Group:

Do any of you have a provider that is on-call after hours for phone calls or emergency issues? We recently had a patient experience an adverse reaction to a drug that was prescribed late in the evening. The patient tried to call the office, but we were closed. Another issue has been pharmacy questions after hours for patients that were seen near closing time and then proceed to have their script filled after we are closed. We also had a recent incident related to a critical lab value after hours. Any feedback would be appreciated.

Can you help? Post a response to this question today!

If you're a member of UCAOA and haven't checked out UConnect, what are you waiting for? There's no excuse for missing out, the site is part of your member benefits and logging in is easy. Take a look!

Exhibitor Highlight

Saluting our 8 Year Exhibitors
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During the next few weeks (leading up to the Spring Convention) we are recognizing our loyal exhibitors. This week, please join us in thanking one of our 8-plus year exhibitors for their participation in our meetings, general financial support and ongoing service to the urgent care industry.

Xpress Technologies
2012 National Urgent Care Convention exhibitor, Booth #1000

Click here to visit the 2012 National Urgent Care Convention floor plan ... and be sure to make plans to visit the Xpress Technologies booth in Las Vegas!


Now Online in JUCM
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Does your practice have an anti-bullying policy in place? If not, it should, advises Alan A. Ayers, MBA, MAcc, in the March issue of JUCM, which is now available. Our first practice management article for the month is on preventing workplace bullying. More than one-third of U.S. employees say they have been bullied in the workplace and the problem is four times more prevalent than illegal discriminatory harassment. To learn more about spotting and preventing workplace bullying, turn to page 22 online (or in print) for "Workplace Bullying and its Costs to the Urgent Care Operation."

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an e-mail to editor@jucm.com for information on our author guidelines.

Industry News

Can healthcare organizations maintain trust with electronic records?
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The electronic health information of millions of patients can be breached in a matter of seconds. As the industry moves from paper records to electronic health records, protected health information is now more susceptible to exposure than ever. Trust is a precious thing. Trust is the cornerstone of solid doctor-patient relationships. That trust is at the core of the viability of our healthcare delivery system. More

Pace of hospital M&As likely to accelerate
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Expect the wave of hospital mergers and acquisitions to grow, says the author of a new report from Moody's Investor Service. The only thing that might slow the accelerating pace of M&As of not-for-profit hospitals and health systems would be if the U.S. Supreme Court overturns the individual mandate in the Affordable Care Act. More

Urgent care center trend growing in Eastern Massachusetts
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With healthcare costs climbing and emergency rooms overwhelmed, one potential solution is gathering steam across Eastern Massachusetts: urgent care centers that see patients on weekends and at night. A national company, Doctors Express, said it plans to open 19 centers in Eastern Massachusetts by the start of 2014, following the success of its first two centers in Springfield over the past 18 months. More

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