2019 and beyond: Perspectives of today's urgent care leaders
McGuireWoods Law Firm
Where is urgent care headed in the next five years? Geoff Cockrell, Bart Walker and John Saran of the McGuireWoods Law Firm have interviewed 15 urgent care leaders to gain perspectives on the issues and trends facing urgent care operators and clinicians. For balanced insight, the authors chose leaders representing urgent care operations of all sizes, as well as representatives from the association and investment communities. The white paper will be available both at the UCAOA National Urgent Care Convention held March 17-20 in Las Vegas, as well as being published in the March 20 edition of UCAOA's Urgent Care Access.
National Urgent Care Convention spotlight: Dealing with problem employees
Damaris L. Medina, UCAOA guest blogger
While much has been written on the topic of attracting, developing and keeping good employees, a more frequent problem expressed by urgent care operators is what to do with their bad seeds. It's quite common for centers to have employees they should terminate, but they believe either a "warm body is better than no body" or they don't know how to go about handling the termination without getting sued. In this article exclusive to UCAccess, Damaris L. Medina, an experienced litigation attorney with Los Angeles-based Michelman & Robinson, provides some best practices for urgent care operators. Medina will also be speaking on the topic of "Smart Strategies for Employee Termination" from 11:15 a.m. to 12:15 p.m. on Tuesday, March 18, during the UCAOA National Urgent Care Convention in Las Vegas.
UCAOA flagship course prepares urgent care centers for success
The number of urgent care centers opening across the country continues to rise and at present there are 9,000 centers operating on a daily basis. Simply put, competition is steep. Getting your center to stand out from the crowd and operate efficiently can be challenging. To assist newly launched urgent care centers, or those needing to gain an edge, UCAOA is holding its two-day flagship course Comprehensive Clinic Startup on Sunday, March 16 and Monday, March 17, prior to the start of its National Urgent Care Convention in Las Vegas. This course provides invaluable resources and education to support and run an urgent care center successfully. You will walk away with greater insight and strategies that can be applied instantly to your daily environment. To learn more, click here or register now.
Now online in JUCM
A new urgent care Images Challenge case is now available only on the JUCM website. Review the case of a 21-year-old man who presented after a blow to his right shoulder. Examine the X-ray, consider what your diagnosis would be, then check the case resolution to see if you were right. Click here to take the Images Challenge.
The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to email@example.com for information on our author guidelines.
National Doctors' Day is Sunday, March 30
They have been called caregivers, trusted advisors, friends, angels, heroes and even family members. For urgent care, our work does not exist without the sacrifice and commitment of trusted physicians. Have you thanked a doctor recently? Consider providing an opportunity for your patients, staff and business associates to recognize the physicians in your center by providing cards upon which they can write short notes of gratitude. The impact your providers have on your patients will only strengthen with the support, encouragement and appreciation of those they so frequently touch.
If you have tips or advice to share with others, please send your submission along with any photos to Amanda Mannina at firstname.lastname@example.org. Your idea may be included in an upcoming issue of UCAccess.
Outlook for urgent care center M&A in 2014
2013 brought growth to the merger and acquisition (M&A) aspect of urgent care centers. However, with new government regulations and provider shortages, what will 2014 bring to the industry? The growth and expansion of the urgent care market is thriving. 2014 looks promising for investors and owners, experts would warn against letting this prosperous time pass by. Read more
Additional resource: UCAOA will host an M&A panel discussion entitled "Looking Over the Horizon: The Future of Healthcare M& A Panel," at its National Urgent Care Convention from 3:15 to 4:15 p.m. on Tuesday, March 18. If you are registered to attend this convention, be sure to participate in this informative session. If you are not able to join us in Las Vegas, all main convention sessions will be recorded for sale after the event through UCAOA's Online Education portal.
Healthcare's hidden costs can take patients by surprise
Fees known as "provider-based billing" are taking patients by surprise. These fees stem from a change more than a decade old in the federal rules for Medicare that allowed hospitals to bill Medicare for physician services separately from building or facility overhead. However, independent, physician-owned offices and freestanding clinics are not permitted to charge the fees. But federal rules say hospitals that charge facility fees for Medicare patients must do the same for all others — even if their private insurance doesn't cover the fee. This has patients such as the one highlighted in this story getting stuck with the bill for fees that supposedly help defray hospital overhead costs. This has consumers angered and some large hospital systems are now starting to reconsider the practice.
Obamacare increases Medicaid eligibility for millions
The Obama administration said more than 8.9 million individuals were determined eligible for Medicaid health insurance programs for the poor in the four-month period that ended Jan. 31. Accordingly to Avalere Health, a research and advisory services firm on health policy issues tracking the Affordable Care Act, enrollment in health plans that have contracts with Medicaid will rise by 20 percent this year and by nearly 40 percent from last year to 2016. Major players in Medicaid managed care market included Aetna, Centene, Humana, UnitedHealth Group, Wellpoint, Americagroup and a host of Blue Cross and Blue Shield plans.
Obamacare hits 4 million enrollees
The Obama administration recently announced that 4 million Americans have signed up for new health insurance plans under the Affordable Care Act. This figure falls short of the 7 million enrollees the White House had been hoping to have in place by the end of the month. Also behind are the targets for the share of young and healthy enrollees in the exchanges, which data show the share at just 25 percent, as opposed to the nearly 40 percent the Obama administration had hoped for. The success of the law depends on younger enrollees signing up to keep premiums broadly affordable for sicker and elderly enrollees.
17 of the most specific, bizarre ICD-10 codes
By Charlotte Bohnett
Come October, healthcare professionals will go from using the library of 13,000 codes in ICD-9 to that of 68,000 in ICD-10. As The New York Times explains, the new code set "allows for much greater detail than the existing code [set], ICD-9, in describing illnesses, injuries and treatment procedures. That could allow for improved tracking of public health threats and trends and better analysis of the effectiveness of various treatments."
Hospital board approves lease of urgent care
Carteret County News-Times
Effective March 1, Carteret General Hospital is turning over operation of its urgent care clinic on Bridges Street in Morehead City, N.C., to Carolina Quick Care Urgent Care. Carteret General opened its CGH Urgent Care in 2010 in a move to reduce patient volumes in the hospital emergency department. The board at the time was divided on the concept because of concerns the clinic would compete against private practices in the area. Hospital officials said they searched for a patient-focused entity that is experienced exclusively with urgent care to assure uninterrupted access to quality, affordable, walk-in care and particularly one that would participate in major health insurance plans as well as governmental health programs including Medicaid.
Should you go to urgent care or the ER?
Americans make more than 130 million visits to the emergency room every year — many times for conditions that aren't true emergencies. To cater to patients who need quick care for non-life threatening illnesses and relieve oversaturated emergency rooms, urgent care centers are popping up all over the country. Dr. Hong Choi, a physician at CityMD in New York City, spoke with Fox News about the perks of using urgent care. Watch the video
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Promote your real estate listing with UCAOA
If you are a realtor with listings ideal for urgent care centers, get your message in front of thousands of urgent care professionals by placing a classified advertisement on UConnect, the UCAOA online member community. UCAOA offers these specialized classifieds to promote real estate for potential development or lease; currently listed is this property in Troy, Ohio. If you are looking to place a classified advertisement, please contact Jami Kral at email@example.com.
Find qualified urgent care professionals through the UCAOA Job Bank
The UCAOA Job Bank is an online employment solution for companies seeking qualified urgent care professionals and a career center for urgent care professionals desiring a new position. Targeting and recruiting top talent is made effective and efficient through the UCAOA Job Bank. Rates for posting a position are based on duration and quantity needed, and UCAOA members receive a 10 percent discount. For more information on the UCAOA Job Bank, or to post or search available positions, please visit http://jobs.ucaoa.org/.
| The Urgent Care Association of America is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.