UC Access February 07, 2013
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UCAOA News Meetings & Education Members on the Move Certification JUCM Industry News


UCAOA News

2012 Urgent Care Benchmarking Survey Results
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See what's trending in the urgent care industry! The 2012 Urgent Care Benchmarking Survey Results are now available! There are more than 60 pages of graphs, statistics and comparisons to the 2010 and 2008 research.

New 2012 data includes:
  • Reporting on top ICD-9, CPT and E&M codes
  • Provider productivity data
  • Average charge vs. average reimbursement
  • Clinical staffing strategies
  • Average annual revenue, expense and marketing budgets ... and much more!
Click here to order the 2012 Urgent Care Benchmarking Survey Results today!


Meetings & Education

Join us in Orlando this Spring!
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The 2013 National Urgent Care Convention is right around the corner! It is being held at the Walt Disney World Dolphin Hotel — Be sure to book your room early!

PreConvention | April 8 (Choose One)

• Comprehensive Clinic Startup — April 7-8*
(Starts one day earlier than other PreConvention courses)
• Growing Your Urgent Care
• Successful Reimbursement Strategies
• Plain Film Radiology: An Expert Review
• Taking Your Center From Good to Great

Main Convention | April 9-11

• Motivational keynote by Molly Fletcher
• 34 practice management sessions
• 29 clinical sessions
• Hospital-affiliated track
• Formal and informal networking
• Exhibit hall











Go to the National Urgent Care Convention page for more information on registration, session topics and the overall agenda.

Are you interested in hosting a state meeting at the Spring Convention? Contact Kim Harden at 877-698-2262 for more information.


















Members on the Move

Members on the Move
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Donna Schmidt, founder and CEO of Pearl City Urgent Care, was recently honored by the Honolulu City Council at a special awards ceremony. As a medical social worker, Donna Schmidt learned that many of her elderly clients were told to visit the ER when it was not necessary due to a lack of options — resulting in overcrowded ERs and increased overall medical care costs. This led Schmidt to create Pearl City Urgent Care as a means to provide convenient, safe and efficient care in an environment that promotes healing.

Click here to read more!

We're always looking for UCAOA Members to feature in the monthly "Members on the Move" section. Contact Kim Harden at kharden@ucaoa.org to be considered for an upcoming installment.




Certified Urgent Care Program

Certification Application Deadline Approaching
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Interested in distinguishing your center by earning the Certified Urgent Care designation? The deadline to apply for 2013 Quarter 1 consideration is Friday, Feb. 22.

The Certified Urgent Care program helps the public identify urgent care centers and promotes and advances the urgent care industry. Urgent Care facilities with the CUC designation have:
  • A Mark of Distinction — to educate your community and eliminate confusion with other kinds of providers
  • A Tool for Negotiation — to provide a national benchmark for discussing higher fee schedules
  • An Edge in Marketing — to clearly and effectively describe your level of services
Submit your materials today!






JUCM

Now Online in JUCM
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A new urgent care Images Challenge case is now available only on the JUCM website. Review the case of a 5-week-old infant with skin peeling in the umbilical area. Consider what your diagnosis would be, then check the case resolution to see if you were right. Click here to take the JUCM Images Challenge.

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.



Industry News

Medical clinic workers struggle with burnout
Los Angeles Times Share Share on FacebookTwitterShare on LinkedinE-mail article
VideoBriefStaff at community clinics throughout the United States are key players in the push to lower the nation's healthcare spending. They conduct physicals, refill medications and manage chronic diseases for low-income patients, providing the care necessary to keep them from requiring more costly medical treatment. The jobs are demanding — providers spend long hours treating patients who have multiple chronic illnesses and often have gone years without care. Administrators have trouble finding enough doctors, nurse practitioners and physician assistants to staff their clinics. More

HIPAA gets tougher on physicians
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A revised set of federal privacy rules is expected to have a significant impact on the way physicians run their practices. Revised privacy notices will need to be displayed in prominent areas of doctors' offices and on practices' websites. Patients will be able to ask for copies of their electronic health records or restrict the information given to health plans if they self-pay for services. And perhaps most important, practices might be subject to serious fines if any of their business associates cause security breaches. More

EHRs: 'Sloppy and paste' endures despite patient safety risk
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The practice of carelessly copying and pasting previous information, often dubbed "sloppy and paste," is on the decline at Yale-New Haven Hospital but is widespread across medicine and can lead to mix-ups that sometimes harm patients, research shows. More





Hospitals try house calls to cut costs, admissions
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To keep patients out of the hospital, healthcare providers are bringing back revamped versions of a time-honored practice: the house call. In addition to a growing number of doctors treating frail patients at home, insurers and health systems are sending teams of doctors, nurses, physician assistants and pharmacists into homes to monitor patients, administer treatments, ensure medications are being taken properly and assess risks for everything from falling in the shower to family care-giver burnout. Some are adopting programs called "Hospital at Home" to provide hospital-level care in the home, including portable lab tests, ultrasounds, X-rays and electrocardiograms. More



Adverse drug reactions identified by phone
HealthLeaders Media Share Share on FacebookTwitterShare on LinkedinE-mail article
An automated phone calling system that asks patients about the prescriptions their doctors ordered, with follow-up calls from pharmacists, can mitigate adverse drug events and prescription non-compliance that might otherwise go unnoticed. More

Shared appointments offer faster service, ROI
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As more insured patients under health reform implementation flood physicians' offices with 30 million new patients, practices must increase access, efficiency and effectiveness of the care they provide. Pioneered by psychologist Edward Noffsinger in the late 1990s, shared medical appointments continue to offer doctors the ability to see patients on shorter notice, spend more time with them and motivate consumers to engage in their health. More































 

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