UC Access January 31, 2013
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UCAOA News Perspectives UConnect JUCM Postal Rates Industry News


Spring Convention — Last Day for Early Registration Price!
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Join us in Orlando, Fla., this spring for the 2013 National Urgent Care Convention. It is being held at the Walt Disney World Dolphin Hotel during spring break season — so travel arrangements should be made early.
  • PreConvention is on April 8 — Please note: Comprehensive Clinic Startup two-day course runs April 7-8
  • Main convention runs April 9-11 (with a kick-off reception in the exhibit hall the evening of April 8)
Early registration ends TODAY, Jan. 31, so don't delay! Go to the National Urgent Care Convention page for more information on registration, session topics and the overall agenda. See you in Orlando!

Are you interested in hosting a state meeting at the Spring Convention? Contact Kim Harden at 877-698-2262 for more information.


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This month's Perspectives article, authored by Kelly Mattingly, director of contracting and credentialing at Practice Velocity, explains the key elements to have in place during the credentialing process and answers the age-old question, "Are we there yet?"

Click here for the article.


Start the Year Fresh: Miss the Mess
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A new blog entry has been posted in UConnect by Alan Ayers, Content Advisor for UCAOA and vice president for Concentra Urgent Care, about starting the new year with a fresh start.

If left unchecked, the "axis of workplace evils" — malicious gossip, workplace bullying and sexual harassment — can undermine the long-term success of most any urgent care operation. Coming up with a plan to identify, root out, or otherwise protect the center from these toxins will build morale and trust while protecting the center from legal liability. The most significant result will be a stronger center culture, increased teamwork, more loyal employees and an improved patient experience. Ultimately your bottom line will also benefit as you "miss the mess."

Click here to read the blog entry!


Now Online in JUCM
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The child with a painful tummy presents a diagnostic and management challenge to an urgent care provider. Self-limiting conditions usually are the cause of acute abdominal pain in such cases, but the complaint also can herald a serious medical or surgical emergency, such as appendicitis. This month's cover story, by Kayleen E. Pagan Correa, MD, FAAP, offers a guide to differential diagnosis, management and disposition of pediatric patients with acute abdominal pain. Excellent history-taking skills and a careful, thorough physical exam are the keys to making reasonable treatment decisions. To read "Acute Abdominal Pain in Children," turn to page 9 JUCM online (or in print).

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an email to editor@jucm.com for information on our author guidelines.

Postal Rates

Postal rate increases will affect your center's collections and marketing costs
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Postal rates increases went into effect Jan. 27:

Mail Class
First Class-Letter (Forever Stamps)
First Class-Postcard
Bulk: Standard automation-3-digit sort
Bulk: Nonprofit automation-3-digit sort
Old Rate
New Rate

As an illustration, for every 10,000-piece direct-mail campaign, an urgent care center will see a price increase of approximately $80.

Industry News

Disease-specific ACOs make their debut
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A small number of entities are testing the accountable care organization concept, originally designed to improve care and reduce costs for populations of primary care patients, on groups of people with high-cost diseases such as cancer or end-stage renal disease. More

Ambulatory surgery centers catching up to hospitals
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The number of ambulatory surgical centers is now closing in on the number of hospitals nationwide, according to Tony German, the newly appointed executive director of the Texas Ambulatory Surgery Center Society. More

Quality measure reporting for EHRs needs work
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Although most clinical quality measures remain accurate when measured electronically, some need to be refined to better suit documentation patterns in an electronic health record, concluded a recent study done by researchers at Weill Cornell Medical College. And with providers and hospitals being offered up to $27 billion in federal incentives to electronically demonstrate improvements in care quality, the study reveals how challenging it can be to measure quality in an "electronic era," report author Rainu Kaushal said. More

Did health insurance industry help shove CO-OPs off fiscal cliff?
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The number of Consumer Operated and Oriented Plans is unlikely to ever exceed 24 due to a last-minute deal struck by lawmakers to avoid pushing the economy over the so-called "fiscal cliff." Going over the cliff instead are groups that had applied to operate as CO-OPs but hadn't yet received approval from HHS. The organization representing the fledgling entities contends a nervous health insurance industry is behind the funding cut. More

Proposed MU stage 3 criticized as hasty and too strict
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Criteria floated for the final stage of the federal electronic health record incentive program would be extremely difficult for physicians to meet, causing those using the systems at their practices to fall short of requirements and exposing them to lower Medicare payments, organized medicine groups say. More


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