UCAccess January 26, 2012
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Goodbye monthly … hello weekly!
Welcome to Urgent Care Access! This newsletter, now delivered to you every Thursday, includes news from the Urgent Care Association of America, practice management and clinical articles, vendor information, industry stories and much more. The new weekly format allows us to provide you with much more timely industry news than a monthly format. Enjoy!


Blog Coverage of the ConvUrgentCare Symposium
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As you may already know, Lou Ellen Horwitz (UCAOA's Executive Director) recently re-entered the blogosphere and is occasionally posting her personal views about "what's going on, or possibly coming soon, in urgent care." This week, she's attending the Merchant Medicine ConvUrgentCare Strategy Symposium and blogging about it over on www.urgentcaring.com.

Click here to read her key takeaways from the meeting ... including a caution for urgent care centers that do occupational medicine!

Attention 2011 National Urgent Care Convention Attendees
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If you attended last year's Spring Convention and are currently in a management position (or aspire to be!) check your mailbox this week for a special invitation to participate in the Urgent Care Management Certificate program (UCMC). As a Spring 2011 attendee, you have free access to over 20 hours of online education that can be applied towards your UCMC.

More information is currently on its way to you. If you're of the instant gratification variety, visit the UCMC Web page for program details.

Pass It On!
If the UCMC isn't applicable to your role ... tell a friend, employee, co-worker or boss.

Our Meaningful Use-certified EMR and Practice Management solution powers hundreds of urgent care clinics throughout the country. Document and manage urgent care, occupational medicine, and workers compensation patient visits efficiently with our easy-to-use interface. From online check-in to automated coding, DocuTAP has the tools to help you see more patients, capture more charges, and get paid faster. MORE

Corporate Support Partner Spotlight

Recognizing Our Dedicated Partners
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The following companies have been loyal UCAOA supporters for many years, and recently stepped up their level of Partnership for 2012. Please join us in recognizing:

National Urgent Care Convention exhibitor, Booth #507

National Urgent Care Convention exhibitor, Booth #1101
Xpress Technologies
National Urgent Care Convention exhibitor, Booth #1000

Meetings & Education

Spring Spotlight: Early Registration & PreConference Courses
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Planning on joining us for the National Urgent Care Convention in Las Vegas April 16-19? We encourage you to register now in order to take advantage of the Early Registration pricing ... this special insider rate expires Friday (1/27)!

This year, the Convention features 8 intensive PreConference courses. Here are your choices:

1. Attend a full-day PreCon course and spend Monday immersed in that topic. Pick one:
a. Plain Film Radiology: Expert ReviewsOR
b. Perfecting Your Physician Leadership SkillsOR
c. Growing Your Urgent Care: Sustainable Competitive Advantage

2. "Mix and Match" with half-day sessions. Pick one morning course and combine it with one afternoon course to equal a full day of education on Monday.

Morning Courses
a. Building a Better Front OfficeOR
b. If Caesars, Southwest or Zappos Ran Your Urgent Care

Afternoon Courses
c. Taking Your Financial Pulse: A How-To Guide for OwnersOR
d. Zappos Insights Tour

3. Spend two days in Comprehensive Clinic Startup. You'll dedicate all day Monday and Tuesday to the Startup course.

For full details about the National Urgent Care Convention, download an electronic copy of the brochure: www.ucaoa.org/convention

See you in Las Vegas!

Exhibitor Highlights

Saluting our 5 Year Exhibitors
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Please join us in thanking our 2011 5-year exhibitors for their loyal participation at our meetings, generous financial support, and ongoing service to the urgent care industry:

Carestream Health Inc.
2012 National Urgent Care Convention exhibitor, Booth #1022

Journal of Urgent Care Medicine
2012 National Urgent Care Convention exhibitor, booth located near registration desk

2012 National Urgent Care Convention exhibitor, Booth #308

Click here to visit the 2012 National Urgent Care Convention floorplan to make plans to visit them live in Las Vegas!

Clinical Consult

Clinical Consult: A Nasal Spray's Urgent Care Use
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This month's feature
from Dr. Phillip Disraeli, UCCOP's Director of Clinical Programs, examines a new formulation of ketorolac as a nasal spray and its possible use in the urgent care arena. Click here to learn more about its safety, tolerability, effectiveness, cost and role in urgent care.

"National Urgent Care Real Estate"

National UC Realty is a full service brokerage specializing in servicing the real estate needs of urgent care providers. Contact Mike Zelnik 614-309-3288 or mike@nationalucr.com
Grow Your Urgent Care Practice
Our marketing services are designed to help you reach new urgent care patients and connect with employers in need of occupational medicine services. MORE


Now Online in JUCM
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Visit the JUCM website to read the January issue and our practice management story on front-line staff leadership, by Alan A. Ayers, MBA, MAcc, who is a Content Advisor to the Urgent Care Association of America and Vice President of Concentra Urgent Care in Dallas. A frequent contributor to JUCM, Mr. Ayers reminds urgent care operators how important engaged and happy registration specialists, medical assistants, and technicians are to a well-run and sustainable operation. Turn to page 23 online for information on what you need to do to cultivate employees who are secure, well-adapted, have a purpose, and go above and beyond the call of duty.

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an e-mail to editor@jucm.com for information on our author guidelines.

Practice Velocity Urgent Care EMR
Over 800 urgent care clinics in 49 states use Practice Velocity’s VelociDoc urgent care EMR, the only EMR originally designed specifically for urgent care in a real-life urgent care setting. Practice Velocity is the leader in urgent care solutions, including an EMR, practice management software, billing services and more.

Industry News

11 evolving issues in healthcare and business
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Becker's briefly discusses 11 healthcare and business topics, including hospital and physician issues, as well as the explosion of urgent centers. The growth in urgent care sites has occurred in response to a direct consumer desire to be able to see physicians at the consumer's convenience. More

From Planning to Profits!

Starting an Urgent Care? Looking to maximize success while minimizing obstacles? NMN Consultants is the industry leader in assisting clinic start-ups throughout every step. With 100+ urgent care start-ups under contract, we have the experience to help you achieve SUCCESS! Services include: Site Selection, Business Plans, Staffing Models, Operations and more.

Can ACOs improve healthcare while reducing costs?
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It's often said that the main method of paying healthcare providers — with a fee for each service — results in increased and wasteful spending. One major effort to fix the system is to create accountable care organizations. Medicare's main ACO program is launching this year, while many health plans are already working with providers on ACO-style payment models. More

Health executives: Cost still blocks health information exchanges
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While healthcare executive applaud the benefits that health information exchanges can provide — such as improving the quality of clinical reporting and the coordination of care among physicians — the high costs of participating in an HIE is still an impediment, according to a study from a healthcare management consulting firm. More

The Footsteps for the Foundation walk is a chance for you to support the Urgent Care Foundation during UCAOA's National Urgent Care Convention.

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