UC Access January 10, 2013
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UCAOA News Meetings & Education Practice Management JUCM Idea of Week Industry News


National Urgent Care Convention — Coming this Spring!
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Join us in Orlando at the National Urgent Care Convention on April 8-11! There will be fantastic courses, networking opportunities and exhibitors — you don't want to miss out!

Go to the National Urgent Care Convention page for more information on registration, session topics, and the overall agenda.

See you in Orlando!

Meetings & Education

Meetings & Education
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January Webinar
Physical Therapy in Urgent Care
Thursday, Jan. 17 at 1-2 p.m. Central

Join us for an hour of learning about what it takes to add physical therapy to your urgent care center. Brandon Phillips, COO of Physicians Rehab Solution, will share his knowledge of developing physician-rehab clinics. He has worked with orthopedic, primary care, multispecialty and urgent care physicians across the nation.

Register today for this one-hour webinar.

Practice Management

Practice Management
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In the January article, Alan Ayers, UCAOA's Practice Management Content Advisor, explains the importance of attaining a top-quality staff. When urgent care operators skimp on their employees, they usually get what they pay for. To attract and retain exceptional talent, urgent care operators should look to "best-in-class" employers for inspiration.

Click here to read this month's Practice Management article!


Now Online in JUCM
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Venous thromboembolism is a major healthcare problem in the United States, particularly in the elderly, and the trend toward increasing prevalence is likely to continue, given the aging of the population. Management of VTE in the urgent care setting is the subject of this month's cover story, by Melvin Lee, M.D., CCFP, RMC. The focus is on clinical evaluation that incorporates pretest probability tools and judicious use of diagnostic tests. To read "Management of Venous Thromboembolism in Urgent Care," turn to page 9 JUCM online (or in print).

The Journal of Urgent Care Medicine supports the evolution of urgent care medicine by creating content that addresses the clinical practice of urgent care medicine and the practice management challenges of keeping pace with an ever-changing healthcare marketplace. Are you an urgent care provider who would like to write for our journal? Send an e-mail to editor@jucm.com for information on our author guidelines.

Idea of the Week

Idea of the Week
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At the beginning of each new calendar year, many patients' deductibles reset while many others start new jobs or switch insurance carriers. Asking the patient whether their "insurance information has changed" is insufficient. To assure payment on urgent care claims, it's critical to verify benefits eligibility including co-pays and deductibles and to collect any patient financial responsibility at the time of service.

Industry News

Urgent care centers packed with flu patients locally, nationwide
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With the flu bug spreading locally and across the nation, urgent care centers just like hospital emergency rooms are backing up. In Washington, D.C. the DC Immediate & Primary Care Center in the Cleveland Park neighborhood is experiencing a spike in patients, double what the staff is used to. More

5 social media resolutions for hospitals
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In 2013 the new millennium officially became a teenager. And like all teenagers, it is seriously addicted to social media. Really, mom and dad should consider limiting its data plan. Hospitals, however, are still playing catch up in the social media space. There are plenty of excuses, from staffing problems to technical ditziness. But none is acceptable anymore. More

Call for contributors
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In an effort to enhance the overall content of Urgent Care Access, we'd like to include peer-written articles in future editions. As a member of UCAOA, your knowledge of the industry lends itself to unprecedented expertise. And we're hoping you'll share this expertise with your peers through well-written commentary. Because of the digital format, there's no word or graphical limit and our group of talented editors can help with final edits. If you're interested in participating, please contact Colby Horton to discuss logistics and payment.

Hospitals struggle, overburdened with flu patients
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VideoBrief Even though it's still early in the flu season, hospitals around the country are stretching their resources to face an onslaught of patients sick with the flu. NBC's Dr. Nancy Snyderman reports. More

Technical support helps doctors use EHRs to boost care quality
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Primary care physicians who received more technical assistance when using electronic health record systems were more likely to achieve care quality improvements than physicians who received little or no technical assistance, according to a study published in the journal Health Affairs. More

Survey: 62 percent of small providers say EHRs make practices run more smoothly
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According to the third annual State of the Small Practice survey conducted by EHR vendor Practice Fusion, 45 percent of doctors report an improvement in their business after adopting EHRs, and 62 percent say the electronic record systems make their practices run more smoothly. While half of the 1,000 practices reported that they had little or no understanding of meaningful use, the desire to meet the federal program's guidelines was a powerful motivator for adopting EHR technology. More

Medication adherence improves with better doc-patient communication
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The patient-physician relationship matters, especially when it comes to medication adherence. Researchers found that patients who gave their doctors poor marks for communication were less likely to adhere to their medications.
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