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The UCAOA staff are here to assist members and other professionals serving the urgent care industry. Please feel free to call or email the appropriate team member for your inquiry.  

Brittany Barnett
Member Services Specialist
Email Brittany | Direct: 331-472-8310 

Amie Devine
UCAOA Meetings Management
  Through The Hybrid Group
Email Amie

Taylor Dunn
Certification Program Specialist
Email Taylor | Direct: 630-544-6535

Patricia Ferchland
Education Manager
Email Patricia | Direct: 331-472-3745

Suzanne Flynn
Marketing Communications Manager
Email Suzanne | Direct: 331-472-3746
Anna Garrido
Director of Member Experience and Communities
Email Anna | Direct: 331-215-6062

Sue Holzkopf
Director of Finance/Administration
Email Sue | Direct: 331-472-3741

Carla Jamison
Education Director
Email Carla | Direct: 331-472-3744

Jami Kral
Director of Analytics and Strategic Partnerships
Email Jami | Direct: 331-472-3742

Amanda Mannina
Marketing Communications Director
Email Amanda | Direct: 331-472-3743

Kish Pisani
Digital Content Manager
Email Kish | Direct: 630-544-6540

Maegan Rice
UCAOA Meetings Management
  Through The Hybrid Group
Email Maegan

Joan Sampey
Accreditation and Certification Manager
Email Joan | Direct: 331-472-3740

Jacqueline Stasch
Senior Manager of Corporate Relations
Email Jacqueline | Direct: 331-215-6063

Dolores Yates
Executive Assistant
Email Delores | Direct: 331-472-3750

UCAOA Staff Leadership


 P. Joanne Ray
Chief Executive Officer

Email Joanne
Direct: 331-472-3747


Barbara McKee
Practice Management Content Advisor

Email Barbara

William Gluckman, DO, MBA, FACEP, CPE
Clinical Content Advisor

Email Dr. Gluckman

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