Opening General Session
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The annual UCAOA Spring Convention held in Chicago officially commenced on Tuesday, April 28 with the Opening General Session and Keynote. UCAOA President Dr. Nathan Newman addressed a crowded room of health providers, summarizing the evolving condition of the urgent care market. From the "doc in the box" of the 1980s to the fastest growing segment of the medical care delivery system in the U.S., urgent care today provides convenient access to cost-effective, quality care.

Dr. Newman stressed that in order for urgent care to maintain its growth, the industry must continue to evolve. "We must leave the past model of 'treat and street' and 'one and done' behind. We need to be a part of our community's healthcare delivery system," said Dr. Newman. New key tenets for urgent care success must include integration, partnerships, keeping a pulse on regulation/legislation, and developing new services. "As medical services move toward value based versus volume based, urgent care needs to move with it," said Dr. Newman.

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