News & Press: Urgent Care News

What Are the Pros and Cons of Retail, Urgent Care Clinics?

Monday, January 22, 2018   (0 Comments)
Posted by: Patient EngagementHIT
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Urgent care clinics allow patients to receive non-life-threatening emergency care outside of the hospital emergency department (ED), and are often standalone, without observation beds, and located in shopping plazas. Urgent care centers are slated for market growth through 2021, according to recent research. The advantages of urgent care centers include convenient access, extended hours, and cost effectiveness. However, patients who visit an urgent care facility may need to be referred to an emergency department or hospital if they are not sufficiently aware of the appropriate venue to receive their care. Many hospital systems are starting to open their own urgent care centers. While this would not entirely prevent patient referral to other care sites, it does make those referrals easier. A 2009 survey of urgent care centers found that reimbursement claims were more similar to those of family practice and primary care offices than EDs, indicating that these facilities might have better cost models. Urgent care centers can also offer greater price transparency because many have a menu of prices that patients can review prior to receiving care.


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