One-Day PreConference Programs and
New 2-Day Comprehensive Clinic Startup Course
One-Day PreConference Programs - Tuesday, April 29
8:00am - 4:30pm
Pre-Conference Courses run concurrently, please choose only one.
Continuing Medical Education (CME) credits will be available for these programs.
Click here for details.
Click here for tuition information. Call 877-698-2262 to register or click here.
Additional Faculty details are available here.
Procedure Clinic - THIS COURSE IS SOLD OUT
Faculty: Mark Hastings, MD and Terry Buzzard, MD
Click here to view agenda
Combines lecture and hands-on technique development resulting in an interactive day that’s bound to improve your treatment skills. For all clinical practitioners.
- Casting and fracture care
- Splinting
- Extensor tendon repairs
- Slit Lamp exam
- Suturing Lab
- Joint Sheathing
- Joint Injections
Urgent Care Billing
Faculty: Elizabeth Woodcock, MBA, FACMPE, CPC
Click here to view agenda
Back by popular demand, this course is a must-attend session for newer urgent care billers, and anyone who wants a refresher. Packed with examples, references and sample forms.
- The Basics of Billing – practice management systems, staffing, charge tickets, internal controls
- Benchmarking – key performance indicators and understanding when there are problems
- Insurance Collections – submitting claims, handling rejections, denials and underpayments
- Patient Collections – the collections cycle, agencies and strategies
Integrating Occupational Medicine
Faculty: Frank Leone, MBA, MPH; Roy Gerber, MBA and Donna Lee Gardner, RN, MS, MBA
Click here to view agenda
Adding occupational medicine to your existing urgent care practice can improve your patient flow and your center revenues – if done well. Learn how from the experts.

- Understanding the occupational health opportunity
- Marketing and customer service – keys to success
- Integrating staffing plans and adding efficiency
- Occupational standards of care and quality monitoring
- Understanding occupational health financial management
New! 2-Day Comprehensive Clinic Startup Program
Tuesday – Wednesday, April 29-30
8:00am-4:30pm and 8:00am-2:00pm
Program runs concurrently with PreConference Courses above, and through day 1 of the Main Convention.
Clinic Startup Program participants may add the remainder of the Main Convention (Thurs/Fri) for a reduced fee. Call 877-698-2262 for details.
Faculty: Mike Anderson, MD; Lynne Bernard,RN; Alan Ayers, MBA, MAcc; Steve Sellars, John Shufeldt, MD, JD; Patrice Pash, RN; David Stern, MD, CPC; Stacy Calvaruso, CPAM
Click here to view agenda
This course will immerse you in the realities, opportunities and challenges of opening a new urgent care center – learn from the mistakes of those who have gone before you.
- Obtaining Financing – bank loans and other options
- Hospital-based centers attend a hospital-focused session during this module
- Budgeting Revenues and Expenses realistically
- Selecting the Perfect Site
- Legal Issues and Pitfalls to Avoid
- Setting up Your Clinic (2-part session)
- Marketing Strategies
- Obtaining Managed Care Contracts
- Understanding Urgent Care Billing
- Faculty Roundtable – Answering the Unanswered Questions
Click here to go on to the Main Convention details.
Call 877-698-2262 to register or Click Here
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