UCAOA Position Statements
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Policy Principles for Healthcare Reform

The Urgent Care Association of America (UCAOA) believes all Americans should have access to affordable healthcare coverage that provides access to healthcare providers who are best equipped to meet a patient’s healthcare needs in a timely manner. This means providing patients access to urgent care centers for acute, episodic care and, increasingly, primary care needs. Read more

Improving Antibiotic Stewardship in Urgent Care

Urgent care centers treat more than 160 million patients each year, the vast majority of whom present with acute, infectious disease-related symptoms, such as cough, sore throat, and fever. The proportion of patients with such symptoms seen in the urgent care setting is significantly higher than those seen in traditional office based primary care and internal medicine clinics. As such, the UCAOA recognizes the vitally important role our clinicians can play in the responsible use and preservation of antibiotics while focusing on the health of patients. The UCAOA is committed to ensuring urgent care medicine supports the White House National Strategy for Combatting Antibiotic-Resistant Bacteria. Read more

Improving Accessibility of Urgent Care

Urgent care medicine has become an important link in the chain of healthcare delivery, providing quick, convenient and quality care for millions of people.  Preserving and improving access to urgent care should be an important consideration for policymakers and payers as an increasing number of Americans gain health insurance. Read more

Urgent Care Centers: The Case Against Certificate of Need

Urgent care centers fulfill an important healthcare need in communities across America, including for patients who have a primary care provider.  Primary care physicians are not always available, including during the traditional work week, but especially after hours, weekends, and holidays.  Urgent care centers can effectively and efficiently serve patients in need of immediate care for conditions that would otherwise be treated by primary care physicians.  Lacking the alternative to an urgent care center, patients will seek care for non-emergent conditions in the more costly hospital emergency department. Read more 

Health Professional Staffing in Urgent Care Centers

Urgent care centers are an integral part of health care delivery in communities across the United States. Urgent care centers provide walk-in, extended-hour access for urgent and primary care services. The top diagnoses seen in an urgent care center are consistently pharyngitis, upper respiratory infections, urinary tract infections, gastrointestinal disorders, lacerations and other illnesses and injuries that are non-emergent. Most centers also care for work and non-work related musculoskeletal injuries, including trauma and fractures, provide intravenous fluids, and provide a comprehensive scope of services that includes onsite X-ray, laboratory and phlebotomy services. Urgent care centers do not care for life (or limb) threatening situations, but will stabilize patients while securing emergency transport. The majority of urgent care centers use a physician-based staffing model, employing physicians who have trained in or are Board Certified/ Board eligible physicians. Read more

Helping Health Care Work Best - The Role of Urgent Care in Today's Healthcare System

Urgent care plays an important role in the healthcare industry. Our centers provide convenient, affordable and high-quality care for a variety of common illnesses and injuries – from sprains and broken bones to strep throat and sinus infections. Urgent care centers exist so patients can get help when they need it – without excessive waiting or overpaying. Some recent stories have questioned the role of urgent care centers versus emergency departments, and UCAOA wants to outline our view on the role of urgent care in today’s healthcare system. Read more

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